SanDisk Sansa e260 MP3 Player Logo
Posted on Jan 05, 2008

My mp3 player will not turn on, charge, or get detected by the computer. what do i do?

I have a e260 sansa mp3. i just got it 12/25/07. i was listening to some music and some of the information on the song was wrong i was going to fix it. when i plugged it into my computer the mp3 screen went black and now it want turn on.

  • 23 more comments 
  • MissRisx3 Jan 06, 2008

    mine too! im going to return it tomorrow

  • Anonymous Jan 10, 2008

    Different mp3 player, exact same scenario. Just calibrated it (Nike+) yesterday (Jan 9th) and now it won't turn on or charge, etc.

  • LunaLeska Feb 17, 2008

    It says "connected" but it refuses to charge! Someone please Help!

  • kandiie Feb 21, 2008

    plugs in but screen is black... the blue circle lights up but doesnt charge.. screen it blank and shows its not plugged in

  • Anonymous Feb 24, 2008

    player will not turn on

  • Anonymous Mar 30, 2008

    my mp3 keep saying battery is too low system shutdown

  • Anonymous Apr 14, 2008

    I am having the same problem, was playing fine on the way to work today, tried to charge it about ten minutes ago and now nothing will not turn on computer doesn't recognize that it's attached.

    Just as I am typing this and holding power button for at least a minute and nothing was happening, I released the power button then waited about five seconds and pressed it again voila the unit powered up, not at the spot I last left it playing but it has returned to life.

    I've just plugged it into my computer and it has some response, and is recognized by the computer.

    Thanks :)

  • Anonymous Jul 29, 2008

    was listing to songs in car when it was finnished with album it turned off never to come on again, pluged it in to my computer it does nothing!

  • Anonymous Sep 02, 2008

    I held it for 5 minutes and let go like it sead & it works now

  • Anonymous Oct 27, 2008

    Had the same problem, player turned off after low charge, then it wouldn't turn on and showed no reaction when connecting it to my PC. As described here I held the power button for one minute, then was able to turn it on normally and charge it via PC connection.

  • fairlane_92 Nov 01, 2008

    My Sansa mp3 will turn on and the screen says, "SanDisk" and it flashes, and then after about a second the whole thing goes white and it repeats the process, over and over again.
    This means I can't use at all, and the only ways to turn it off are to put it on Hold so it says "Keys Locked: System Shutdown" or to take out the battery.

    Can someone help me? Otherwise I think I'll have to buy an iPod. Ehhh.


  • m-aide Nov 06, 2008

    why is it that when i turn on my sansa mp3 player the screen is black?

  • la_traviesa_ Nov 09, 2008

    the mp3 wont turn on after i already chrged it



  • lil_loca43 Nov 22, 2008

    no mine is a philips i was listening to some music den after like 20 min later i was going to listen to music again and i wont turn on and its fully charged!! man help me diz thing was expensive an i got it 4 ma birthday!!!!!!!!!!

  • Anonymous Dec 27, 2008

    So far I think this equipment sucks. Do not send more junk from CHINA my way

  • Anonymous Jan 05, 2009

    After plugging my mp3 into the computer the light under the usb begin to flash and now it won't come back on.

  • bcasazza Jan 07, 2009

    I just had the same problem. I used the suggestion above. Hold the power switch for about a minute, let go and then push the power switch again. It turned back on. I just turned it off and on again to make sure it wasn't a fluke. I've had this player for about a week and loved it so far but I'm not crazy about this glitch.

  • julie509 Jan 12, 2009

    I have the same problem. It was working. I put a ton of music on it. Now I only get the blue ring. It was stuck on the blue ring for most of a day. I cannot get it to come on at all now.

  • kylesdad73 Jan 13, 2009

    I have a 2 gb Sansa Mp3 player I found it with the ring around the control pad was on but nothing else. I went to plug into my computer and it heated up quickly, and the screen that normally has the charging light on was blank. what is wrong is it toast or what if so I need to know

  • low batt Jan 14, 2009

    Darned things wont charge. Got 2 for my kids for chrismas. Tried the minite thing, dos'nt work for charging...

  • Anonymous Mar 18, 2009

    I plugged it in to charge, it started to play music while charging so i turned it off. Itwont come on now, wont charge and the computer doesnt recognize when its plugged in. I am pissed cuz i just bought this thing two months ago.

  • briana_rose Mar 31, 2009

    i charge my mp3 player and that works, but when i take it off it doesn't turn on? please help me?

  • sheilabeth Mar 31, 2009

    Mine no longer recognized by my computer so I can not charge it. It's been a big waste of money ever since I got it. I'm back to using my old Sony walkman.

  • Anonymous Apr 05, 2009

    My e260 wont turn on or be recognized my my comp either. tried the minute thing; didnt work. tried a new battery; didnt work. I miss my music at work!! please help

    [email protected]

    thank you.

  • Anonymous May 13, 2009

    i need SanDisk Sansa e260 MP3 Player service centre list in india

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  • Posted on Feb 22, 2008
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I saw it mentioned somewhere else....hold down the power button for about a minute. It should come back to life. It just worked for me, after I paniced a little, of course!

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  • Posted on May 11, 2009
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As miller stated I saw it mentioned somewhere else....hold down the power button for about a minute. It should come back to life. It just worked for me, after I paniced a little, of course!  <~  is best  idea worked for me just now :)

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  • Posted on Apr 05, 2009
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I cleaned off the connections on my battery with a small screwdriver and my e260 turned on. oops :P

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  • Posted on Oct 06, 2010
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I held the power buten for a long time but it didnt work then i found a small rest butten on th bottum i thought i would lose all my songs but nope i still gotem all

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  • Anonymous Nov 04, 2012

    thanks that actully worked he he i would of chucked it away if you never told me about the tiny reset button so thanks

  • Anonymous Nov 04, 2012

    thanks that actully worked i would of chucked my mp3 away but that tiny reset button saved it thanks again

  • Anonymous Aug 06, 2013

    its still not working!

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  • Posted on Feb 05, 2010
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My RCA mp3 player wont come on at furst it came on and for ours it said initializing....then i cut it back off and it said intializing for another hour then i left it on then the next day it didnt come on it hasnt came on for two whole days and i tried just holding the power button and still didnt come on.!...{very angry}...>:{

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  • Posted on Oct 10, 2008
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Please i need help, my sansa disk is off or on i do not know i just see the blue light in the square and it does not play nothing, the screen is just black??????????

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  • Posted on Feb 02, 2013
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I tried everything but nothing worked I need help

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  • Posted on Feb 24, 2011
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My coby mp3 player would charge but it wont turn on.

  • Anonymous Nov 04, 2012

    press the tiny reset button underneath

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Use a hard wipe tool

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  • Posted on Jan 02, 2011
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My mp3 wont charge

  • Anonymous Nov 04, 2012

    hav you tried another charger??

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Holding down the power button definitely works! I held it down for about 30 seconds, and then just pressed it. And what ya know...it turned on!

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Try using a hard wipe tool;)

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My comp wont recognize my mp3 {sylvania smpk4083} can anybody help

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  • Posted on Dec 25, 2008
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Mp3 Gc Element will not turn hour glass on screen

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Anonymous

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  • Posted on Apr 25, 2007

SOURCE: I need help with my sansa e250 mp3 player

Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

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  • Posted on May 24, 2008

SOURCE: Sansa e260 How to delete songs ?

This MIGHT fix the problem: Make sure that Windows Explorer is set to show hidden files and folders. In Windows XP, click TOOLS, FOLDER OPTIONS, VIEW and make sure you have selected "Show hidden files and folders".

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  • Posted on Jul 30, 2009

SOURCE: My PC (windows XP) doesn't detect Sansa e250 MP3 player

Turn the player off before you plug it in and if it doesn't find it then turn it on while plug in.

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SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do

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