We have a washer dryer hotpoint bwd129. Can you

This link has the part that is probably bad: Hotpoint Washing Machine Compatible Door Interlock - Part Number INT51 for bwd129 (ransomspares.co.uk)

hi.you can try to change the heating element(even it is ok).good luck.

Hotpoint BWD129 This video will show you how to keep your soap draw clear and how to service the parts
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Hotpoint bwd 129 leaking from underneath This video will show you how to find that leak on any front loading washing machine
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I have a similar Hotpoint model to this, that does something very similar now and again, usually when trying to set a delayed start.

The only way I have found to "fix" it is to turn the machine off for at least 5 minutes, and then try again.

Hope this helps.

If you have located the fliter, then grasp the filter cover, and twist and turn to the left to remove the filter
Please rate my solution.
Thanks.

Please provide more details about your appliance. What brand and the age.

the steam gets condensed back to water and pumped away so sometimes draining problems cause poor drying. is the machine plumbed in according to handbook?
also your dryer filter may be blocked but this is not accesable without the dryer box being stripped down.

my Hotpoint dry will not dry my clothes. It will run for hours and the clothes still haven't dry just felt hot.

Filter blocked, disconnect hose from under sink connection and drain into bucket. Hotpoint does not want you to change filter, contact Service Engineer.