Gas water heaters are a huge field:
More information is needed for correct do-it-yourself answer. Add a comment and
include what steps you have taken and what you observed at the pilot
light. Include description of gas control valve.
The combustion parts may need to be cleaned, the thermoscouple could be bad, misaligned thermocouple, the system locked out from FV flammable vapor event, or overheating caused ECO energy-cut-off to trip, or air in gas line, low gas pressure, or dirty air intake, bad venting, improper venting, bad gas control valve, negative pressure, tight house, lack of combustion air, hot attic, exposure to chemicals in air, rusted parts, etc.
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Or contact Rheem at 1-800-432-8373
Or continue reading to find correct resource:
You have Rheem 30 gallon ultra low-nox gas water heater.
Knowing the gas valve is necessary for troubleshooting.
The 40 and 50 gallon version of this water heater have electronic self-diagnostic gas valve as shown on following link.
http://www.rheem.com/product.aspx?id=F4AE5B83-899F-4AC0-B09D-22A6770BE799Open following link to identify gas valve, then add a comment and describe which gas valve you have.
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#intelliOpen following link for general do-it-yourself resources, with reading resources, service manuals, images that illustrate cleaning and different gas water heater parts
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshootAdd a comment for more help.
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