20 Most Recent Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor Questions & Answers

I have a code showing C7 13 the heater runs for about 2 to 3 mins then shuts off. Any suggestions?

I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Code 11 &12 deal with gas issues. What cleaning did you perform?

Please contact your city permit office for construction requirements, they vary from city to city.

Ask the local council what the incoming water pressure is you may be able to get a water reg on the incoming line to boost pressure .

in front

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try to start unit several times to purge air from line .

Close entrance valve and open valve indoor' NO Smoking or any flaming object!!!!!

Sometimes this can be done by turning the ignition key a few times, not all the way to start, just off and to the on position before engaging a start, you will here a noise for a second that's the fuel pump sending fuel to start car, so after a few clicks it builds up the fuel pressure, air is bled out naturally. ... hope this helps ?

Contact Paloma/Rheem customer (800-432-8373) support and tell them what you have; they'll send you the documentation - by regular/email.

Happy Holidays;]
JZ...

Contact your Gas company...

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If you look on the left hand side of the burner control module you'll see 4 capacitors - the capacitors have most likely failed...pretty sure anything code 76 is P/S failure. It may also be covered for manufactures defects. If the cap is blown..the top will be slightly raised as apposed to flat like the other nearby caps - they are called top blow capacitors...the damage should be evident.

Go to page 33 of the owner's manual which explains the different trouble codes available here: http://demandware.edgesuite.net/aabh_prd/on/demandware.static/Sites-Appliance-Site/Sites-CompactAppliance_Primary/default/v1416991214298/pdf/ownersmanuals/rheem/RTG74IndoorOutdoor_owners.pdf Good Luck.

Low water pressure Clean water filter Change water filter cartidge Check water flow to unit http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html http://waterheatertimer.org/Crossover.html Gene If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Often the conversion is done with dip switches. Contact Rheem/ Paloma http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html Gene If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7