DIYer here who is usually pretty adept at figuring out what is wrong when something isn't working right but this has me kind of stumped. Over the past year and a half I've had to replace the drain pump and the water dispenser with good results, now onto the new problem. I've run a Quick Service Cycle as well as Board input and output tests and all have passed, I've also checked out all harness connections on the unit.As an example of what is going on, the last time I used it I put in 5 bath towels and started the cycle, door locks, water start to fill but as soon as the drum is starting to turn it becomes the little engine that couldn't, the drum starts to make it's clockwise rotation but only makes it about a 1/4 turn before it jerkily starts to slide back down, it does this a few times before the E3 error code is displayed. What is confusing for me though is that if I remove 2 or 3 of the towels the drum turns without any jerking motion and completes the entire cycle without any hiccups, which is great but I don't really want to only wash 3 or 4 items at a time. Any help is greatly appreciated as I'm not too keen on hitting the 24 hour laundromat anymore
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SOURCE: Bosch Washer
Yes, check the brushes. Our 7-yr. old WFK-2401 just stopped spinning and a brush change did the trick. Repair people wanted $350 for a whole new motor, but it was only the brushes. Replacing them is not very difficult if you are somewhat handy with a 1/2in. wrench and have some common sense about mechanics and electrics. Just look carefully as you loosen motor - disconnect its wires first, and think, and study, and try to understand what you're doing. I took lots of photos just in case. In the end it was easy; make sure to get belt off motor and motor will be out in no time; just two bolts to undo. Also, make sure you put brushes in properly - their tips are slanted and need to go in the right way and make full contact with commutator inside. Again, common sense. Bosch sells brushes, also RepairClinic.com, for slightly more but real Bosch parts. I paid the latter $45 with shipping - Bosch part No. 154740. Another option is to take motor out and find local motor repair shop and have them do it. Bosch won't help you. Power to the people - and the motor!
SOURCE: Maytag Neptune stops during rinse cycles
Could yoy please explain what the "screen" is?
Thanks,
Carl.
SOURCE: Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin
Hey Cameron,
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;
The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.
Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.
I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079
I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at [email protected]. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich
Testimonial: "Awesome help and advice -- thank you to everyone!"
SOURCE: Bosch Dishwasher wont drain
Crazy! I have the EXACT same problem....sounds like it wants to drain...but won't ...Water has been stuck in the bottom for days now
SOURCE: Maytag Neptune Tl FAV6800A stuck in wash cycle
Hello rockhead255 ,
I'm an owner like you and will try to help.
Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm
Did you notice if you took some large tub swings as the washer tried to spin up?
I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?
You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.
You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.
Post back if you havd need additional questions or help.
Rich
Testimonial: "Thanks for the answer, I will try these when I get home this afternoon."
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