I have a Husqvarna Viking Designer Diamond Deluxe sewing/Embroidery machine. I have been getting the error message Unexpected firmware Error. Please restart the machine.

Question edited for a lot more clarity.
Question moved from Watches to Husqvarna Viking.

https://www.manualslib.com/manual/1054795/Husqvarna-Viking-Designer-I.html?page=6

Also found this

Follow the instructions in the Installation Wizard. When asked to enter your Installation Code, enter the following number: 9200.

and all this

I am needing a service code password for my Husqvarna

JustAnswer https://www.justanswer.com > small-appliance > ciwzd...
Jun 18, 2019 - I am needing a service code password for my Husqvarna. I am needing a service code password ***** my Husqvarna Designer Diamond sewing machine.

1 answer · Top answer: Just go to the tools screen and look at the timer which will give you the hours and minutes ...

SOLVED: Service Menu For Husqvarna Designer SE

Fixya https://www.fixya.com > ... > Husqvarna > Designer I
Hi SewTechWayne, do you happen to have the latest pass code? 5031 is no longer working on my machine. Thanks!

User's Guide

Husqvarna VIKING https://www.husqvarnaviking.com > ClientSite
When asked to enter your Installation Code, enter the following number: 9200. 5. In the 5D™ Configure Wizard under MyMachines select your machine type: ...
140 pages

Husqvarna Viking Designer I Service Manual [Page 6]

ManualsLib https://www.manualslib.com > ... > Service manual
Husqvarna Viking Designer I Manual Online: Service Program. ... Press Handling Get into the service program of the machine by pressing the reverse feed...

..

It depends what needs repairing? They are available to buy

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21 items - Husqvarna Viking Embroidery Unit/Arm Attachment Model VSMAB ForDesigner 1 Sweden · Husqvarna Viking Designer 1 Embroidery Arm, W/ Hard And ...

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20 items - Husqvarna embroidery unit for #1+. Embroidery unit in case,. Brand New. C $400.00. Buy It Now. Husqvarna Viking Designer SE Embroidery Arm Unit ...

Or ask Husqvarna Viking to repair or replace under warranty

Machines - HUSQVARNA VIKING®

https://www.husqvarnaviking.com > Machines

The EPIC™ ' 980Q sewing machine is our most advanced and comprehensive computerized sewing machine ever. Made for Sewers, by Sewers™ to set your ... ‎Sewing · ‎Quilting · ‎Designer epic™ 2 · ‎Designer sapphire™ 85

hi see the link it should help http://www.husqvarnaviking.com/cmsctx/culture/en-US/-/support/Designer-Diamond-deLuxe/Updates-And-Downloads

Could be the software is damaged or a computer component is failing.

When you see this message, wait until the OK message is enabled. Tap the OK button and then resume sewing. This message occurs often enough to be listed in the manual under Pop-up messages in both the Sewing and Embroidery section. (That starts on the last few pages of each of these "chapters".) Turning off the machine while this message is displayed may cause on issue with the on-board computer.

For the Husqvarna Viking Designer Diamond Royale, you can find the manual on the product page: http://www.husqvarnaviking.com/en-US/Machines/DESIGNER-DIAMOND-Royale . The direct link to the manual is http://www.husqvarnaviking.com/getattachment/Machines/DESIGNER-DIAMOND-Royale/Designer_Diamond_Royale_manual_ENG.pdf.aspx . The pop-up for the Machine needs to rest is shown on pages 4-26 and 8-14 (pages 74 and 123 of the PDF). The Designer Ruby Royale has the messages on pages 4-24 and 8-14 (70 and 116 of the PDF). The manual for this machine is here: http://www.husqvarnaviking.com/SiteMedia/Products/Machines/-%20DESIGNER%20RUBY%20Royale/Manual/Ruby_Royale-manual-EN.pdf .

I hope this helps. If the message comes up after a few minutes of sewing (under 5), I would recommend that you consider cleaning the bobbin area. Sometimes a flossing swab can help remove debris that has gotten into the corners below the bobbin. If that doesn't help, your machine may need to be serviced.

Cindy Wells

You probably need to have it serviced. Could be a software glitch or a computer component that is failing.

Can you get any other codes in the window or is this the only one that keeps showing up? You may need to put a new needle and bobbin in as they may have been damaged even slightly when things got tangled. Kate

I'm not familiar with the Diamond machine but suggest the following. The motor is overheating. Is the sewing machine cord plugged directly into an outlet or are you using extension cords? Voltage drop due to long or light duty cords can cause the motor to run hot.
Can you trun the handwheel freely? If not, there is friction or binding in the machine that needs to be corrected. The blank screen and reboot are simply protection devices like a circuit breaker in your home electrical circuits. Find the source of the problem!

Sorry, this is information only provided to certified husqvarna viking service technicians. You can see the sewing hours in the user interface by going to the 'tools/set" menu.

Thanks for the response. The problem turned out to be my fault. I had my Diamond connected to my computer when I tried to install the drivers. As soon as I disconnected it, the drivers all installed and everything is fine.