I have an HP Pavilion DV2000 The screen suddenly went black The drive was removed and scanned for viruses then replaced When the system was restarted the screen seems to work but only very dimly. Brightness and contrast seem to have no effect An external monitor will work well when plugged into the Ext. monitor port. Do you have any suggestions about what I should try next please?

SOURCE: Why did my HP Pavilion ze2000 screen go black?

john79:

I know that you had a chat about this matter, and I hope that your issue was solved. However, I had made a note of it when I saw the chat go through. I was unable to help at that time, but remembered having seen something of this nature and wanted to follow through on it.

Although the ze2000 is not listed, other 2000 models are listed in the following link as defective - and recognized as such by HP - with this very specific defect. (Please see http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&dlc=en&cc=us&product=18703&docname=c01087194.)

Again, if your issue has already been solved, congratulations. Otherwise, I hope that the information provided here will be of use to you, either in fixing the equipment problem yourself (perhaps with a BIOS update) or by convincing HP to do something about it. At least you would be armed with good solid documentation of their recognized issue!

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

SOURCE: Have a HP Pavilion DV2000 that the screen went

This is a GPU falliure of the nvidia chip on your motherboard

You need to dissasamble the the motherboard and REFLOW the GPU with a heatgun

See these movies for dissassambling and reflowing

Dissasamble: http://www.youtube.com/watch?v=014O1Q4UctM

Reflow: http://www.youtube.com/watch?v=CgTbkTK2iwk

SOURCE: Dim display on laptop LCD screen

The part you need is called a CCFL Backlight. Basically, there are lights in the screen that back-light/illuminate the display. Over time it burns out and you are left with a dim and completely dull display. These are a pain to replace and expensive when bought from the manufacturer. But this site has a break down with dis-assembly instructions...if you want to try it.