Are you talking about the manual passcode that you assign on each console? Or the password to his XBox Live account?
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What do I do if I forget my pass code for my Xbox LIVE Account?
If you have forgotten your Xbox LIVE account pass code, recover your account using Xbox LIVE.
To recover your gamertag, you need the associated Windows Live ID and password for your Xbox LIVE account.
- If you're signed into Xbox LIVE with another gamertag, press the Guide button, and then press X on your controller to sign out.
- Press the Guide button again, and select Recover Gamertag.
- Select Recover Gamertag again.
- Enter your Windows Live ID and password for the gamer profile that you want to recover.
- Follow the on-screen directions.
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What do I do if I forget my password for my Xbox LIVE Account?
I recommend you follow these detailed instructions if you have forgotten your actual Xbox Live password. Good Luck.
http://hubpages.com/hub/Forgot-Xbox-Live-Password-Recover-Password-or-Gamertag
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