Just try downloading some other free video player programs. There are a lot of free video players that can support quite many format. You could try Leawo Blu-ray Player, which can support many formats so you don't have to get additional codec packs.
You need some video player software that supports MP4 video streams. Google MP4 players. Most are free.
SOURCE: I cant get videos onto my computer. The Computer
May be the video format does not support it.you can use brorsoft mt2/m2ts video converter for mac.
you can find more in the web:
http://brorsoft.com/mts-converter-mac/
First you need to authorize your PC with your iTunes account with iTunes if you haven't already done so. With your iPhone connected to iTunes and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.<br>
Besides what mentioned above, I like to share you a article about transferring files from iPhone to computer, which included transferring iPhone photos and videos to computer/iTunes.<br>
Hopefully this works for all of you like it just worked for me!
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