What does the E-11 message mean?

I do not know what an E-11 code is on that unit. But the fact you say no buttons are working gives me a clue that you may have a bad touch panel. Could be a Goofed up Microprocessor on the board. A Lot of units will give a code for a bad pad. If an air pocket in a pad colapses, the microwave thinks you are pushing and holding down a pad, so it will give a error code. An E-11 code may mean a bad touch panel on your unit. Try to unplug the unit, give it a minute and plug it back in, try to set the clock first and see what it does. When setting the clock try all of the number pads and see if they all respond. If one doesnt that mey be your bad pad. Or if a number comes up on its ownwithout pushing it, that pad could be shorted.

Sounds like the magnetron is going out. If it was me I would scrap it and get a new one.

Hi John, thank you for your inquiry!

An error code SE relates to a shorted keypad. Let's try resetting your microwave by either flipping the household circuit breaker off or unplugging. This usually clears most false-error codes. Wait approximately ten minutes and if the error code does not clear, it would be advisable to reach out to an experienced technician to make the appropriate repairs.

Best regards!

may be an incorrect setting capacity, try to reset time and amount capacity of food to be reheated.

I suspect the temperture or humidity sensor

Hello,

What you are to do to solve the problem is to do a general troubleshooting on your oven below are instruction to follow.

The Microwave is a counter top model with a variety of preset cooking options, including timed cooking at a variety of power levels and sensor-cooking settings for popcorn, rice, beverages and single-serving reheating.

The sensor cooking and reheating features detect increasing humidity levels inside the microwave and automatically adjust cooking time for various types and amounts of food. This microwave also includes a turntable and an electronic control panel.



Instructions below are step by step solution for your oven

1. Check to see if the microwave will start. If it will not start and the display panel is blank, you may have a power problem. Unplug the microwave and then plug it back in, making sure that all three prongs of the power cord are fully inserted into the wall outlet. If this doesn't work, check your home's fuse box. Reset the circuit breaker to restore if necessary.
   
2. Ensure that the microwave door is fully closed. Press the Clear/Off button to cancel any previous cooking instructions. Re-enter your cooking program, including cooking time and food weight if necessary, and press Start.
   
3. If "Err" appears on the microwave display, press the Clear/Off button and reenter your cooking program. The "Err" message will appear during the sensor-controlled programs (Popcorn, Rice, Beverage or Reheat) if the door is opened before steam is detected or if no steam was detected within the maximum amount of time allowed by the microwave. Be sure to leave the door closed during these programs, at least until time is shown counting down on the display panel.
   
4. If your control panel will not work or if an "L" is displayed on the screen, press and hold the Clear/Off button for a full three seconds to unlock the control panel.
   
5. If your sensor reheat program is resulting in under- or overcooked food, first try decreasing the amount of food in the microwave; the sensor programs are designed for single servings of food. The sensor reheat function works by measuring humidity inside the microwave--do not use a tightly-covered dish with this setting because no moisture will be able to escape and the food will overcook. Be sure that cooking containers are dry; moist containers will increase the humidity in the microwave and mislead the sensor, resulting in undercooked food.
   
6. If your turntable is not rotating, first check to ensure that your food container is positioned so that it can freely rotate without hitting the microwave's interior walls; using a smaller food container can fix this problem. If the turntable still will not rotate, lift the turntable from its support and replace it carefully, ensuring that it rests evenly on its support.
   

Good luck.

Thank you and thanks for using fixya.

Hi,

Many models of the GE microwave have sensors that can detect humidity from the foods you are cooking. This allows the microwave to make adjustments to the power levels used to cook your food. If "Sensor Error" appears, you should either press "Clear" to cancel the mode or leave the food in the appliance longer to give the microwave more time to detect the food.

Press "Time Cook" to manually enter the time if you receive an error message when trying to use the "Sensor Reheat" mode of your GE microwave. The error message may be caused by the food item being too large or too small to detect.

these are some other code error that will help you in case of next time.

1. Step 1 Press "Off/Cancel" (or "Cancel/Off" depending on your model) to clear the error code. Note the code if it reappears.
   
2. Step 2 Replace the touchpad if the code displayed is "F0," "F7" or "F10." A function key is stuck or shorted.
   
3. Step 3 Replace the touchpad or the clock (ERC) if the code "F1" is displayed. Disconnect the ribbon connector to the touchpad. If no code is displayed after an hour, replace the touchpad. If the code displays again, replace the clock.
   
4. Step 4 Replace the oven temperature sensor if "F2," "F3" or "F4" is displayed. "F2" indicates the oven temperature is too hot and the oven temperature sensor is suspect. "F3" or "F4" indicates the oven temperature sensor or shorted or open.
   
5. Step 5 Replace the ERC if "F5," F6" or "F8" is displayed. The ERC is the main control unit. "F5," F6" and "F8 are codes that indicate problems in the ERC functions.
   
6. Step 6 Inspect the door-lock assembly and circuit if "F9" is displayed. The door must lock when the oven is in use. If the lock mechanism is not functioning or if the detection circuit is malfunctioning, the stove will display "F9."
   

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"F3" codes mean your oven temperature sensor has failed or shorted out. The only thing you can do is to replace the sensor.

Take care.

Hello :

Many models of the GE microwave have sensors that can detect humidity from the foods you are cooking. This allows the microwave to make adjustments to the power levels used to cook your food. If "Sensor Error" appears, you should either press "Clear" to cancel the mode or leave the food in the appliance longer to give the microwave more time to detect the food.

Press "Time Cook" to manually enter the time if you receive an error message when trying to use the "Sensor Reheat" mode of your GE microwave. The error message may be caused by the food item being too large or too small to detect .

I hope this will help you .

please rate !

Hello :

Many models of the GE microwave have sensors that can detect humidity from the foods you are cooking. This allows the microwave to make adjustments to the power levels used to cook your food. If "Sensor Error" appears, you should either press "Clear" to cancel the mode or leave the food in the appliance longer to give the microwave more time to detect the food.

Press "Time Cook" to manually enter the time if you receive an error message when trying to use the "Sensor Reheat" mode of your GE microwave. The error message may be caused by the food item being too large or too small to detect..

good luck .

please rate !

Dear ggold

I think you refer to the steam sensor. I,ll explain how it works with one of its uses. Say you want to reheat a plate of food. You can do this two ways. You can guess how much time it will take to warm the food, and maybe not heat it enough or overcook it which can ruin some foods. Or you can just press the "reheat" button. The oven will come on at full power and continue to operate until steam begins to rise from the plate. The oven then switches to a "countdown" mode until it determines the food is hot. Saves time and guesswork. Most modern ovens work like this. Since you dont give the make and model of your oven, this is the best I can do.
Ray...