SOURCE: GE Icemaker flap door won't open causes ice jam in chute
There is an electric solenoid that opens the door. If you look up inside the dispenser you can see the solenoid. Either the solenoid is bad or the dispenser module that puts power to it is out. You will need to remove dispenser front and check for voltage to solenoid. If you have power from module, replace solenoid, if no power, replace both parts. It is common for solenoid to short out and damage the module so that both must be replaced. If solenoid is shorted and you replace module, new part will fry.
SOURCE: Water leaking from behind ice chute door & freezes under ice bin
You will have to remove the unit and access the rear of freezer. Check that the filters are not plugged as well as drain.
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