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Hi,the problem you are encountering is as a result of the fact that the thermostat which regulates the cooling temperature in the fridge/freezer is bad hence there is no regulation of the cooling temperature in the fridge/freezer section, hence the food in the fridge freezes up.
The solution is to replace the thermostat of the unit,here is how you go about it;
1.You have to disconnect the fridge from the power source.
2.Locate the thermostat at the bottom of the unit,at the top left corner above the condenser.
3.Now you need to locate the wire ends or wire harness and unplug them. 4.Replace the thermostat,reconnect it back,put the back cover back and you have completed the job.
Take care of yourself
i just want to say that i have the same fridge freezer and that is whats happening to mine. even the drinks are freezing aswell as tomatoes and any other thing that is put in there. after reading your problem im thinking maybe this is a manufacturing fault. i am about to buy an extended warrenty for mine then i can get the poeple to fix it as mine is also 3yrs old. hope that helps.
I am on my fourth timer for this problem. Seems to fix the problem each time. You must remove the big chunk of ice covering the drain hole before you operate the fridge with the new timer. The contacts in the timer get burnt due to arcing inside the switch. The heating element seems to always work ok, but if the element is no good the fridge will not defrost.
try this,make sure you dont have anything blocking your blower in the freezer.if that is okay if you have seperate controls for the freezer and the fridge,try setting the frige setting lower and the freezer higher,this makes the blower work more in the freezer.hope it helps.
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