How do I remove old canon camera user programme from my computer and re install or reset

Sounds like it is now a nice looking paper weight.

I'd try this first,

1) Boot up you PC.
2) Connect you camera to your pc via the USB cable.
3) Switch on your camera and wait. Your PC should go through new device, new device is now available to access routine. It may even offer you a selection of programmes to look at your new device with.
4) Click on the folder option and with luck you are looking at icons for all the photos on your camera, its then just a case of copy and pasting to you pc.

If that doesn't work, off to the Sanyo website, follow links for support and downloads, download soft ware relating to your camera including user manual and installation drivers. Install them on your PC and you should be away.

You can download the user guide from the manufacturer's web site at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=320&modelid=16336

If you can in as ADMIN, delete the old profile but DO NOT tellit to remove their files.

start menu.... very top right hand side should have your user name... click on that... then look in the folder "downloads"

Robert

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If you have an old driver installed, remove it from your computer.
Visit a canon site , look for the download tab, enter your printertype and Operating system, look for your driver and download it.
After installation of the new driver : good luck :-)

Change out the CR2016 3V battery. You have to remove the rechargeable battery to get to the CR2016. Refer to the manual for proper instructions.

Had the same issue with a two year old camera. This solved my problem.

I'm part of this Canon camera group on MSN. This is one of the better ones. To help solve this problem and any other advice check here. http://groups.msn.com/TheCanonDSLRPhotographyClub

For example, go to the Group Discussion board for most problem solving. It's a great group and guaranteed to help you become a better photographer.

Dave/Photobiff
www.photobiff.smugmug.com

If your computer came with Vista preloaded, please try this:

From Control Panel, create a new user with admin priviledges
Log off. Log on as that new user.
Reinstall the program as the new user

This works with some programs, and not with others. I'd be interested to see if this is one of the programs that won't work under a manufacturer's tweaked OEM install, since there are some programs that won't. It may explain why some Vista users can get it working and some can't - those with the full retail or self-upgraded upgrade version won't have the problem since they won't be using specially "tweaked" profiles created by their machine's manufacturer to bypass Windows Vista restrictions on driver updates.

Good luck, and if it works - please post back and let people know.

you need to know where the default folder is that your camera transfers pics and video to, on your pc, it could be a folder named as the date you transfered or Kodak or simply transfers automatically to my pictures or my video, so connect the camera again and see where it is transfering them to. If you mean you cannot open the file, then you may not have the required software to do it, so when you find the file, right click on it and then select 'Open With' and then in the next option line will be any programme you have installed to view videos. If when you right click and then there is no available programme, click browse instead and then look on your c:/ drive and then programme files and look for similair programmes to windows media player or quicktime, the select the option 'Always open files of this type using this programme'