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Hi
use BBSAK and reset the Berry.
then you connect it to the PC and run the Blackberry Software that will reinstall the OS to the latest available for your model.
You will have also the chance to make a backup to be restore afterwards.
All the best
P
Hi,
When the BlackBerry smartphone user attempts to access or open the messages folder from the Home screen, the Uncaught Exception: DSSMA Invalid state error message is displayed.
To resolve this error, you need to perform a hard reset of the BlackBerry smartphone.
If you face the same error even after performing a hard reset of the BlackBerry smartphone, you need to complete the following steps:
1. Back up the BlackBerry smartphone using BlackBerry Desktop Manager.
Erase all data and applications from the BlackBerry smartphone.
Restore the backup of the BlackBerry smartphone using BlackBerry Desktop Manager.
Hope I helped you.
Thank you for using ' Fixya ' and have a nice day!!
i used to have same issue but this is not an error with the phone. this is a network error. it usually happens when the network is crowded. you have to keep trying to open it. i have had messages that took upto 6 hours to retrieve.... good luck
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