Message waiting indicator

SOURCE: message waiting indicator light will not turn off keeps flashing

Slide the Nortel Grey Bar above the Hold & Rls buttons to reveal the setup button.

1. Hit that button to show *Options List / # Setup list
2. Press * to go into options.
3. Use the arrow buttons or hit 3 to go into CLEAR MESSAGE WAITING
4. Then hit 3 again to clear the message waiting

SOURCE: how do I turn off message waiting indicator light

The VMWI led will stay lit if you have voice mail service from your telephone service provider. A lot of providers will also give a broken or stutter dial tone when you first go off hook as an indication of messages waiting. If you hear a stutter dial tone when you first go off hook, you will need to contact your telephone service provider. If not, you can try a simple reset on the base unit, just unplug it from teh AC adapter for about 5 minutes and then plug it back in.

SOURCE: message light

Store Messages are probably not recorded in the mailbox that is associated with the phone. Instead, they are probably in the General Delivery Mailbox or a mailbox associated with an ICD group.

Making it possible for the GDM to turn on a message waiting lamp is something that needs to be done when the system is first installed. Changing it later requires the entire voice mail system to be cleared, unfortunately. It is one of those things we always do for our customers, but most dealers do not.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

SOURCE: visual message waiting indicator

Press the mute/program button, then press the caller ID-volume button to select handset setup. Next press caller ID-volume until you get to Default settings. Use the caller ID-volume button to select 1yes. This will return the phone to the factory settings and for took care of the blinking blue light, however you will loose any custom setting or numbers you entered.