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Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?
The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.
The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or setup or delete your mailbox.
If you have questions regarding voice mail such as
Configuring your Voice Mail for the first time
Desire to change the greeting
Unsure of the password
Wish to change the password
Would like to know how to access your voice mail from another phone
All of the above information regarding Voice Mail, which is a network service through your provider would require contacting your Service Provider for assistance. There are no settings for these issues which can be configured on the phone itself as it is part of the network services by your provider. For this reason, you should contact your Service Provider for assistance with this issue.
Dial your extension. Wait for the greeting to say that you are at your voice mailbox. This is also the "Quick Voice Mail Tutorial Set Up."
Follow the instructions provided in the tutorial. You will be asked to enter your name (or company name), password and greeting. Write down the password and keep it in a safe place.
Record other greetings, if needed. After the tutorial, you have an option to add different messages for different situations. Press "311" to change your general greeting. Use "312" to record a message for when the line is busy. Dial "315" to record a temporary greeting for when you are away for an extended period of time, such as vacation.
Good Luck
bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.
IF you know the password for the mailbox then log into the voicemail by dialing the Stratagy access code, after Stratagy answers dial * , then your user ID mailbox number plus #, then your security code plus #. The User Main Menu plays, press 2 to change your greeting, the Select Greeting Menu plays, press the greeting number, the Record Menu plays, press 2 to record your greeting, Record greeting, as soon as you finish press #, the Record Greeting Menu plays, press 1 to review or 2 to re-record. Press 9 to save and return to the Select Greeting Menu and 9 again to return to the User Main Menu, hang up at this point.
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