Not working Lost power on 1872 AT&T phone. Re-recorded all my announcements in all mailboxes...still plays default. When call the number, default message plays but no messages are recorded.

Here is the answer from the User Guide found on the manufacturers website. for more help go to http://www.home-electronics.net/ge/pc/IB/25942EE1_IB.pdf

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the microphone,

and eliminate as much background noise as possible.

1. Make sure the answering system is On2. Press and hold the announce button on the base.

3. Begin speaking after you hear the beep.

4. Release the button when you finish your announcement.

NOTE: If you choose not to record an outgoing announcement, a default

announcement plays instead. To return to the default announcement after

you have recorded your own outgoing announcement, press the announce

button and release it when you hear the beep.

Sample Outgoing Announcement

"Hi, this is (use your name here), I can't answer the phone right now, so

please leave your name, number and a brief message after the tone, and
I'll get back to you. Th anks.

Answering system settings
Record your own announcement
Using the telephone base:
Press •/REC while the telephone base is not in use.
Press /CID or /DIR to select Announcement, then press the SELECT softkey.
Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.
The telephone base announces, "Record after the tone. Press 5 when you are done." After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when finished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time.
-OR-
Press the MENU softkey when the telephone base is not in use.
Press the SELECT softkey to select Answering sys.
Press (down arrow)CID or (up arrow)DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.
Press CID or DIR to select Ans sys setup, then press the SELECT softkey.
Press CID or DIR to select Announcement, then press the SELECT softkey.
The telephone base announces, "To play, press 2. To record, press 7." Press 7 to record and the screen shows Recording announcement ..., or press CANCEL to exit to the previous menu.
The telephone base announces, "Record after the tone. Press 5 when you are done." After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when finished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.
Press CANCEL to exit to the previous menu.

The recording of the name you hear announced during the transfer is the recording that the particular mailbox owner has recorded. If that mailbox owner has not recorded a name then you will hear a system prompt of the extension number. Access that mailbox as the owner and you can record a new name for the mailbox. This is easiest if done from that mailbox owners phone, you will need the password for the mailbox if password protection is enabled. Once in the mailbox it will play any new messages then follow the prompts to get to user options.

1 Press Annc.
2 Choose the announcement location by
pressing select until the appropriate
mailbox is displayed.
3 Press Record. Begin speaking after the
beep.
4 When you are finished, press Stop.
You will hear your new announcement.
5 Repeat Steps 1-4 to record another
announcement
— OR —
Press Stop

According to the instruction manual, which can be found at: http://telephones.att.com/docMgt/public/art/175/1872_manual.pdf,

TO RECORD AN ANNOUNCEMENT:
1. Press A.
2. Choose the announcement location by
pressing s until the appropriate
mailbox is displayed.
3. Press R. Begin speaking after the beep
4. When you are finished, press S.
You will hear your new announcement.
5. Repeat Steps 1-4 to record another
announcement
— OR —
Press S.

TO REVIEW YOUR ANNOUNCEMENT:
1. Press A.
2. Press s to choose the announcement
you want to review (A, B, C, AO,
MBOX 3, MBOX 4).
3. Press P to hear the selected
announcement.

Or, if you're away from the office,
CHANGING ANNOUNCEMENTS:
You can re-record any of the announcements
currently in use by any
line or mailbox.
1. Contact the answering system.
2. After two beeps press a number key
(1-4) to select a line or mailbox, then
press 4*. The system beeps and begins
recording.
3. Speak into the telephone in a normal tone
of voice.
4. Press # when you are finished. The
system beeps once and plays the new
announcement.
To review your announcement, press a
number key (1-4) to select a line or mailbox.
Press 41 after the two beeps to play
your announcement.
NOTE: If announcement is being used by
both lines, re-recording the announcement
will change the announcement heard on
both lines.

Hope this helps!
tkhusa420

To access the System Administrator Mailbox:
1. Dial into voice mail: From any phone on system dial 150
2. When the system answers, dial [*] + [#] followed by the System Administrator Mailbox number: (# 0 0 )
The system will announce: “Mailbox 15-00”, which is the System Administrator Mailbox number.
3. When requested, enter the System Administrator password. Default = [9]+[#]+[56].

How to program greetings
1. Access the System Administrator Mailbox as described above. The System Administrator Mailbox Menu plays.
2. Press [1] to access system greetings. The system will prompt you for the greeting number
3. Enter the desired greeting number.
For example:
1 = Default Day greeting
2 = Default Night greeting
3 = Default Temporary greeting
4. You will be prompted with the following three choices:
Press [1] to Review.
Press [2] to Record. You will be prompted to record the greeting
When you finish recording, press [#] to save the recording.
You can then
Press [1] to Review.
Press [*] + [*] + [*] to exit the system completely

1. Make sure the answering system is ON. 2 . Press and hold the announce button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“. 3 . Begin speaking after you hear the beep. 4 . Release the button when you finish your announcement. NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing. Sample Outgoing Announcement Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks. NOTE: The maximum recording time for the outgoing announcement is 2 minutes. Reviewing and Choosing the Announcement Press and release the announce button to review and select this one as your outgoing announcement. NOTE: Press the PLAY/STOP button at any time to stop playing the announcemet

Hi, Press feature 9 8 3, display shows: Log: QUIT RETRY OK, enter system coordinator mailbox and password ( default is 102 0000 ), press OK, display shows: Admin MBOX AA OTHR, Press AA, display shows: Auto Atdt Admin GRTG TABLE LINES, Press GRTG, display shows: Greeting Admin GRTG AA, press GRTG, DISPLAY SHOWS: Greeting: RETRY OK, enter greeting number ( 1 to 20, usually 1 is the Main Greeting ), press OK, display shows: Greeting < X >, RETRY PLAY REC, press REC, at the sound of the tone record your greeting, press OK to end recording, display shows: Accept greeting? RETRY PLAY OK, press OK when you are satisfied. Good Luck

Here is a link to the instruction manual (5.06MB): http://www.home-electronics.net/GE/ProductDownloads/25881EE3_IB.pdf Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. 1. Make sure the answering system is ON. 2. Press and hold the announce button on the base while you record the announcement. 3. Begin speaking after you hear the beep. 4. Release the button after you finish your announcement. If you choose not to record an outgoing announcement, the default announcement plays. To return to the default announcement after you have recorded your personal announcement, press the delete button on the base while playing the announcement, or press the announce button and release it when you hear the beep. Sample Outgoing Announcement Hi, this is (use your name here), I can?t answer the phone right now, so please leave your name, number and a brief message after the tone, and I?ll get back to you. Thanks. Reviewing Announcement ? Press and release the announce button to play your outgoing announcement.

I have this phone and manual. In order to record a new message follow this, 1. To record a new message 2. Pres [ANNC] 3. Choose the message location by pressing [Select] untill the appropiate mailbox is located. 4. Press [Record]. Begin speeking after the beep. 5. When finished press [Stop] 6. Repeat above to record another announcemnt GarryM