Hello! The brush roll shut-off feature is on select models. Your vacuum may or may not have this feature. If it does not, the brushes will continue to rotate while hose is removed or in use and at all times while cleaner is on. The vacuum must be in the upright position to lift rotation brush off the carpet when cleaning above the floor. Be sure the vacuum does not tilt forward when doing above floor cleaning. Hope this was helpful!
SOURCE: No suction from base or hose attachment
Hi,
I had the same problem with my Eureka vacuum cleaner. I don't have the problem with the beater bar, but I had the problem with the attachment hose not getting any suction. I found out that I was putting attachment on the wrong end of the hose. The end that you use in the front. Don't how I got that confused because it always worked before. Hope this helps with the hose part of the problem.
Glen
SOURCE: Rotating Floor Brush Isin't spinning
It appears that the end of the brush is getting jammed with hairs, treads, and/or dust or the belt may be worn. Try taking the brush out and hold it by the ends and try to turn it. It should turn quite easily if it is working good. If not try taking the ends off and clean them out. Also, make sure the belt is good.
SOURCE: Eureka 4870: Brush roller turns even in hose setting.
You either have the wrong size belt, most likely too small, or you have installed a new belt incorrectly. When you open the cover on the bottom of your vac, you will see the pulley that moves as you flip the switch from floors to carpet. The belt does not go around this pulley. When activated(carpet) the pulley puts tension on the belt causing it to turn the roller. When switched back to hard floors, the belt looses tension allowing motor to cause suction but disabling roller. Also, the dial on top of vac is only to direct suction, not for disabling roller
SOURCE: My Bissell Pet Eraser brush only rotating on the
it sounds like something is backwards. the brush should only rotate when using it on carpet, it should never rotate on the bare floors. check the belt for propper installation
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