How can fix the problem "unable to ascertain the compatibility of iTunes"?

hi there is problem withprogram- uninstall and reinstall tools--
go see this to get more info....https://www.google.ca/?gws_rd=ssl#q=itools+error+while+copying

good luck

First thing you have to check the update version of iTunes.. then; when you install the iTools the iPhone should be disconnected from your laptop, also deactivate the option which allows iTunes open when you connect your iPhone to you laptop

Which tools? There is no compatibility issues, it will only let you download apps you can use

I was looking for an easy way to upload music to my iPhone 5 and I found that iTools is a great software for this. I download iTunes and iTools, but when transfering music to my iPhone I get an error "Unable to ascertain the compatibility of iTunes. Please check out internet".
Can someone help me how to solve this issue?

I don't understand your question, but I suspect that either you have upgraded your phone to a current version of iOS , and now the iTunes version on your computer is no longer compatible, or vice versa. I suggest you bring all your software up to the most current level on both your computer and device, then everything will be okay. HINT: upgrade iTunes on your computer without your phone being attached, and upgrade your phone iOS over wifi (settings>general>software update). Good luck!

Yes it's painful... Manufactures and vendors FIX the items that have THE MOST complaints, but often build in NEW problems with devices that worked before!

TRY going back to a older version(s) first... ESPECIALLY true if your device worked BEFORE the latest update... HERE is a GREAT Site for you and others:

Old and New Software Version Downloads OldApps com

IF you need a older version of X program... you should find it there!

Anthony

I have the same iPod and it works with any version, at least mine does. Try downloading it here itunes.com

that's where I went to get mine. And it worked. Hope this helped!

unistal the old version of itunes then download the new version here and i understand your bad english becouse i have that problem to becouse i from brazil and if work plese rate like very helpful and vote me thanks.

Vista is not a great program to install this but it can be done. first remove itunes and QuickTime from the control panel The new version of iTunes takes care of a lot of compatibility issues with Vista. ensure that you download the latest version of iTunes.

before you download itunes (go to control panal....add/ remove programs, delete the itune version on pc)...now download itunes 8.0 from www.apple.com