The phone doesn't have any message capability - it is the central system (KSU) behind it, which can be one of several types. Generally, F981 will get you into the voicemail system, 0000 is the default password, else you will need to know the existing password for that extension, then follow the prompts (8=admin).
SOURCE: change voice message on nortel meridian phone system
You need to go in to voice mail admin .
Feature 983 1020000
press AA
press Greeting
press greeting again
enter 1 for greeting 1
this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .
SOURCE: How to change time on my T7316E Nortel phone
Step 1
Press the FEATURE key followed by **8463
Password
Retry
Step 2
Press 266344
on the dial pad buttons to enter the DEFAULT password. Your password
MAY BE DIFFERENT! The display will show the following options:
Hour: 01
Next
Change
Step 3
Select CHANGE - the display will show the following options:
Hour: __
Cancl
Step 4
Use the dial pad buttons to enter the hour. You must use two digits for
all hours (i.e. "08" for 8 o'clock). You will be prompted to enter AM
or PM. Select CHANGE and OK to choose PM.
AM
OK
Change
Step 5
After you have entered the hours, select NEXT. The display will show
minutes as 00. Use the dial pad buttons to enter the minutes. If you are just changing the time, press the
RELEASE (RLS) button to end your session. The time will be changed and
the date will remain the same.
If you want to change the date, select NEXT.
Minutes: 00
Next
Change
Step 6
The display will show 99 as the year. Using two digits, enter the year using the dial pad buttons (i.e. "05" for 2005).
Select NEXT, and repeat to change the month and the day.
Year: 99
Next
Change
Step 7
Once you have entered the day, press the RELEASE (RLS) key to end your session. This will save the changed time and date.
SOURCE: How to change the time and date on nortel phone
Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say A. Configuration. The 4 top line/feature keys are now used for programming.
Press "NEXT"(bottom right arrow)
display should read B.General Administration.
Press the show key (top right arrow)
display should read 1.speed dial
Press the next key 2 times(bottom right arrow) .
display should say 3.time and date
Press the show key (top right arrow)
display should show current programmed time
Press the Change key
Enter in time in 12 hour format
press ok
press either Am or PM when prompted
press ok
press the Rls key when finished
SOURCE: Why wont red Message light on my Nortel Phone
more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s that left the message left multiple messages. in that case repeat the procedure til all messages are canceled
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