- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's reporting that it (correctly or incorrectly) detected that the drawer has not fully "closed", i.e., it thinks that there was a "jam" while the drawer was sliding towards the "closed" position.
This sounds (pun intended) like you need to take the unit to a qualified audio/video technician, to trouble-shoot, and maybe check the "alignment" of the drive-tray.
The
lens is out of alignment so doesn't know where the start of the disk
is. This means that you wiil get the "Open tray" message with each disk
you place a disk in the drive.
If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.
If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.
If
not then you will have to take the Xbox apart which is a difficult job,
then take the CD/DVD drive out. Take that apart and adjust the lens
unit yourself or take the console to a repair store.
There's so much information missing from this question, but assuming this is a DVD changer, it's a disc error. Either the disc is upside-down or backwards and can't be read, is too dirty/scratched or unsupported and can't be read, or the entire mechanism is jammed or malfunctioning. If there are discs in the tray and you can remove them all, remove them and see if the error goes away. If the tray will not open, either take the cover off and remove the discs, or bring it to a service center.
It sounds like your DVD drive's laser is malfunctioning. Either that or the tray is not closing all the way. You'll have to open up your console and see if the tray is stuck. If it's not stuck, it's the DVD drive's laser.
You have a few options:
1) Decrease the resistance on the laser to increase power, and it may be able
to read the discs again. A guide for that can be found here.
2) If that doesn't work, or you do not wish to do that, you can replace the
laser head all together. Replacements can be found on eBay. You can follow this guide
to replace the laser head.
3) You can replace the DVD drive completely, but it will require taking the
original drive's firmware and putting it on the replacement one. The guide for
that can be found here.
Mine does the same. Press eject and give the front of the draw a sharp tap.. the draw should then open.
Also when loading a disk give the draw a hard shove closed just as it is almost shut - seems to make the disk read ok.
I think both problems are related to a worn / slack tray drive belt... I just haven't been able to find a replacement.
sounds like the actuator motors are stuck in the open position you can take a putty knike and try to pull the top down manually what is your email I can send you the service guide for the unit
I love Marantz! They make quality products that last and sound excellent! Most likely it a dirty lens. When a lens gets dirty, it can't read the cd as accurate. Unplug it, remove the cover, locate the cd lens take a q-tip lightly dipped in rubbing alcohol and rub it lightly on the lens (don't drip it too wet). This should help. Sometimes they also have a weak laser which can cause the same problems, but try the cleaning first.
×