20 Most Recent Onkyo DX-C390 6-Disc CD Changer Questions & Answers


Can anyone help
In my restaurant we have 2 c390s and they will play 5 or 6 songs on random then they stop playing. Also if there is not 6 discs in it will do the same thing please help?

Onkyo DX-C390... | Answered on Mar 10, 2019


google the make and model /code for your unit

Onkyo DX-C390... | Answered on Apr 28, 2015


Could be dirty laser lens, dying laser, faulty component,
Due to the complexity of multi-disk changers, it may be best to have the device looked at.
You can try running a cleaning disk through it first, but from your post, it sounds like this unit may have multiple problems and need tested by a physical person.

Onkyo DX-C390... | Answered on Nov 24, 2014


I have the same exact problem with my Onkyo C-707CHX and I found a solution that doesn't involve jamming any screws or other metal objects into your cd tray (which could most likely just cause more damage). This way seems a little safer: Power on your device and hit the open button. As soon as you hit the open button quickly push slightly with both hands on both sides of the cd tray that should be opening. You should hear the trays moving around in there and then you have to try to feel for a slight push from the tray. As soon as you feel that slight push, take your hands off of the tray and let it come out. This has been working for me for a while now (and hopefully will continue to work until I take it to get fixed somewhere). The only issue I have run into is that my "Disc 1" open button doesn't work with this method. So I just use this method with disc 2 or 3 and then once it's open I can hit the disc 1 button to get to that tray. So if it doesn't work with one tray, try the other two as well. Hope this helps.

Onkyo DX-C390... | Answered on Nov 30, 2013

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