Are you using the corfect serger system needles in it? Most domestic sergers will take the regular domestic needle 130/705X but work best with a serger needle with has a groove down the front as well as the regular back scarf. This helps with the thread pickup from the looper by the needles. Sergers also run much faster than domestic sewing machines so the tolerances are very fine.
My Bernina came with ELX705 needles and it does run better with these in it. Also you need to use mid size needles, don't go too small, probably a size 80 or 90 is best.
Check out this page for some good info as the different serger manufacturers do have their own recommended needle sometimes.
http://sewingmachine221sale.bizland.com/store/page78.html
Always refer to your manual (or ring the manufacturer if lost) to double check what needle they recommend be used in your serger, it does make a difference.
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