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wrt3 Posted on Jan 24, 2014
Answered

Trouble with Camera download USB error

I get this message when I try to download my pictures in Windows 8. "USB drive is not recognized" All my drivers are up to date but it's still not working. I contacted Microsoft and they said it would cost me 100.00 but they could fix it. Really? This Dell PC is only 6 months old. Please help.

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  • wrt3
    wrt3 Jan 24, 2014

    Hello, It's a Dell Inspirion 15. I'm not sure what usb version I'm using and yes, it worked fine on my Dell insprion 6000 running XP.

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1 Answer

Joakim Olsson

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  • Posted on Jan 24, 2014
Joakim Olsson
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Hi wrt3 !!

Can you pls tell us the name and modell for your dell pc. Do you use usbport version 2 ?
Have you tried to use the camera on a different computer with another windows ?

Best regards
Joakim

Testimonial: "ello, It's a Dell Inspirion 15. I'm not sure what usb version I'm using and yes, it worked fine on my Dell insperion 6000 running XP. Jan 24, 2014"

  • 4 more comments 
  • wrt3
    wrt3 Jan 24, 2014

    Joakim, The USB version is Realtek 2.0. I hope I'm posting these comments in the correct spot as this is my first time on this site.

  • Joakim Olsson Jan 24, 2014

    Hi again wrt3 :)

  • Joakim Olsson Jan 24, 2014

    its no problem :) at some point its the first time for everyone. well what op. system does you use on your dell inspirion. one solution could be if you try to find a newer driverversion but at this point it could be hard because they stopped using the camera, but i will getting back to you if i find one

  • wrt3
    wrt3 Jan 24, 2014

    I am runnin g Windows 8 as stated in the first question. You must have missed it LOL

  • Joakim Olsson Jan 24, 2014

    yes i missed that lol was reading something else at the same time , guys could not do 2 things at the same time lol . and probably they dont have any drivers for minolta when you have windows 8. as you said it was working with windows xp :)

  • wrt3
    wrt3 Jan 24, 2014

    If Microsoft said they could fix it ( for a price) then I have to assume there is a fix so I'll keep looking. Thanks for the help

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1 Related Answer

Anonymous

  • 198 Answers
  • Posted on Apr 02, 2008

SOURCE: PC does not recognize USB/camera plug-in

i just got a new camera the dimagne x50
and i brang it out today and it was working fine it didnt drop or anything
i took a picture then turned it off then i turned it on agian and when it was on the camera format the light kept on blinking yellow for the longest time and wouldnt let me take a picture so i tried the video format and it worked so im just wondering why the video format is working and not the camera ?
has this happened to you? is there any way of fixing it?

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