Voice Mail I need to access the voicemail server - our administrator no longer works here... HELP! Our system is the NEC DTU-32D-2...

In the link

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Manual

Dtu-16D-2 Tel - NEC Electra Elite IPK II System ... - ManualsLib

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NEC Electra Elite IPK II Manual Online: Dtu-16D-2 Tel. This digital Multiline Terminal has 16 programmable line keys (each with a 2-color LED), ...

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  NEC 16D and 8D Quick Start User Manual - ManualsLib

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  View and Download NEC 16D and 8D quick start user manual online. Multiline Telephone. 16D and 8D telephone pdf manual download. Also for: Dth-32d, Dth-16d, ...
  
  

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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

If I'm not mistaking, you need a NEC PBX to work with that phone. In which case you need to contact your telecom helpdesk to find out what the voicemail phone number is so you can set that up.

I could be wrong about the phone

If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.

Easiest way to reset the phone is to unplug it then plug it back in. If you are talking about resetting the voicemail associated with the phone extension, that's a little more involved.If you need the voice mail reset, you need to have the voice mail administrator (typically the receptionist) go into his/her voice mail and choose the MGR option if using the display "softkeys" and follow the prompts to reset the users security code or voice mail acct. If softkeys aren't available, follow the voice prompts to "system manager" and either delete the security code or reset the extensions voice mail entirely.

dial 300 and that will take you into the voicemail setup and programming

email me at [email protected]

if you mean calls do not go to your voicemail try hitting speaker key then dial 43 and then enter voicemail pilot number

Log into the voice mail server and you can reset the Voice mail for each account like it was a new account or you can delete the pass word on the account and then setup form the hand set. You do need to know the password to get into the voicemail server program. I believe as default it is NEC.

Find out who has administrator access (usually extension 100) and use that phone, call voicemail, press "more" press "MGR" press "CHBX" listen to the voicemail which will prompt/ask you if you want to delete the security code. Say yes!