Office Equipment & Supplies Logo

Related Topics:

Posted on May 07, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Epson cs5500 scanner software wont work

Have an epson cx5500 printer and copier works, but scanner wont - error message comes up:''cannot properly communicate with the scanner. The carriage unit may be locked depending on your scanner model. Make sure the scanner is properly connected and set up to scan. Then turn the scanner off and back on again.''I have checked everything, all connected, uninstalled scanner driver and reinstalled it, no change. HOW CAN I GET THIS THING TO SCAN??I use windows vista and when I check out under scanners in control panel, its recognised and doesnt show any problems with it. HELP!!!

  • lizzysmail May 07, 2009

    Have tried this and still same error messages. I agree there is something wrong with the driver - the thing shows up under imaging devices as working and ready! Am emailing Epson to see what else I can do!

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 526 Answers
  • Posted on May 07, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Apr 15, 2009
Answers
526
Questions
0
Helped
264341
Points
1566

Try downloading the latest drivers from epsons website. if coping is working and printing is working, it sounds like a software problem. Its possible there is a bug in the scanner part of the drivers.

  • Anonymous May 07, 2009

    make sure you have the latest updates with vista too, they maybe an issue.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Epson stylus cx5500 SCANNER was not succesfullly installed, printer driver is okay. please help

Hi!
Go to support.epson.com and select downloads. Try reinstalling the driver for your scanner using updated software online. Hope this helps.
0helpful
1answer

I changed the cartridges in my epson cx5500 but its still not working

I changed the cartridges in my epson cx5500 but
Problem with the Epson Stylus CX5000 InkJet Photo Printer
i changed the cartridges in my epson cx5500 but its still not working


Hi Good day!! is there any error message? or Blinking orange/red in your printer? if no errors try to restart your printer spooler.
Follow this method:
1. Turn off your printer and then trun it back on see your printer status if it is online and ready.
2. Click "Start"
3. Click "Setting"
4. Click "Control Panel"
5. Choose "Performance and Maintenance"
6. Click "Administrative tools"
7. Click "Services" now you should be on Services box
8. in Services box find "Print Spooler" Click it and then click "stop" at the upper left of the box and then start it again.. hope it works now..
1helpful
2answers

Trying to find epson stylus cx5500 printer driver

You can find the printer drivers on the net at various sites.

Please find some of the recommended links, that you can open on the system browser:

http://www.epson.co.in/epson/drivers/driver_download.htm?dc=1&mode=3&m=false&catid=4&pid=1161

OR

http://www.nodevice.com/driver/Stylus_CX5500/get47942.html

For the 2nd link you will have to copy the verification code on the box below and click on DOWNLOAD.

Please let me know if the provided information has been helpful.

Please rate me if the information provided was able to help you.
6helpful
2answers

Software scanner of epson stylus cx5500

I will give you a easiest way for finding the drivers that you needforyour hardware.Just download the software named drivermagician.Installit and it will search for the drivers that is notinstalled for thehardware you have through internet and will downloadit for you.

here is the link for that software

http://www.ziddu.com/download/4569239/Driver_Magician_3.42.zip.html
4helpful
3answers
8helpful
8answers

Epson Stylus CX5500 error message even after resetting

Try downloading this resetter, just follow the link. SSC Service utility won't work CX5500 is not supported by SSC even with the latest version 4.3

http://www.4shared.com/file/58582916/1fe87f74/Resetter_CX5500.html.

If you did not put out the tube for the ink flow before using the CISS then most probably your ink pad is full. The best solution I can offer for this is you should put out the ink flow tube and just let the ink pad dry up after resetting.

For help in putting out the tuber for ink flow please email me at [email protected]. I can send you photos.
3helpful
4answers

Epson cx5500

I need some software for resetting epson cx 5500, please ?
Not finding what you are looking for?

954 views

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66975 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...