Netgear a2600 no internet despite network connection

Best option may be to use a computer with an internet connection, go to netgears website, locate the product you own and download the driver onto a thumb drive and use that file to install the driver on the computer with the wireless adapter.

double check and double check again just to make sure you have everything connected properly. go to the start menu and select my computer. it may be in my network places. if you dont see it its not connected properly.

Hi!

We need to isolate and troubleshoot from wall out. First, you need to check that your internet line is working by connecting your computer directly to your internet line (take off the router from the scene). If that doesn't work, you need to call your ISP to get you up and running first with your PC. As soon as it's up that's the only time you can add the router to the network.

Once confirmed, follow steps from this site:

http://support.brighthouse.com/Article/Setup-My-Netgear-Router-Modem-4886/

They might have not installed the network card driver properly. Go to device manager (right click my computer-properties-hardware tab-device manager) see if the driver is properly installed, if not you can get the driver from the internet.

Make sure that you have installed the necessary drivers needed for it to work. it usually comes with a CD installer that you can use.

If you're done with the driver installation you may check if the device was properly installed under the device manager.

How to go to Device Manager:

1. right click on My Computer
2. select properties
3. go to hardware tab and click Device Manager

You will see all devices installed on your computers and under the Adapter is where the name of your wireless adapter should be listed if it was properly installed.

Hope this helps...

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

check the Network adapter is installed properly. Check if the drivers had been installed properly.

Checking Device Status on the Device Manager

For Windows 2000 or XP:

1. Click on Start, go to Settings and then Control Panel.
2. Click on System, go to Hardware and then Device Manager.
3. Click the (+) sign on Network Adapters and select the adapter.
4. Double click on it and read the Device Status.

Hi,

Check the adapter in device manager whether it is installed or not.
if it installed properly. then visit Netgear website for latest drivers
http://kb.netgear.com/app/products/list/p3/43

and download it and uninstall the older version and install the latest version.
thn try to connect it wireless with your wireless settings.

and after that if u'll have the same probl please reply..

First of all find out the model and version number then visit netgear.com to download and install the lasted firmware.

The most common netgear router is a DG834G ADSL Routers
Visit the links below to download firmware for DG834G
http://kbserver.netgear.com/products/DG834G.asp

DG834Gv4 Support Page, with downloads
DG834Gv3 Support Page, with downloads
DG834Gv2 Support Page, with downloads
DG834G Support Page, with downloads


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Try downloading the latest drivers for this device and install. See the website below. http://kbserver.netgear.com/products/WPN311.asp