If this is the bypass model there is a screw at the bottom of the cover that needs to be loosened. then the cover will flip up to expose the tray that holds the pad. take the tray out and squeeze the tabs on the black filler port to remove it. once the tray is out the top distribution tray can be removed by pulling the lower part off the tabs on the distribution tray. once they are apart remove old pad and wash both parts very well. You may need to scrub off the calcium build up or soak it in CLR to loosen scale. Once you have done this put the new pad in and clip the black filler port back on and test the humidifier.
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