Have lost sound on my dish TV and mute button is not on

Check for a MUTE button on both the television and the Dish Remote.

Or Disconnect both the television and the Dish Decoder for 15 minutes to reset.

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Hi there Stacey, my name is Kimberly and I form part of the Social Media Department with DISH. We do not promise that our remote will control all the functions of you TV. The codes used to program your DISH remote to the TV may be limited to some functions. You can try addressing your remote to the TV using different codes. I have listed the steps below to assist with programming the remote to your TV. If you have any other questions, let me know at [email protected]!

You can lookup the different codes here: http://www.mydish.com/support/apps/remotecodes.aspx?WT.svl=leftnav

1.) Press and hold the clear TV button until all mode lights light up.
2.) Release and TV light will be blinking.
3.) Enter code and press #. The TV button should flash 3 times.
4.) Try functions (Volume, Power, etc..) and see if it is working.
5.) If no function, repeat steps 1-4 with another code.

Kimberly Escobar
Social Media Representative
DISH L.L.C

It sounds like you have the mute button checked on the Dish Network Trailers. Check by clicking the mute button of one of them. Does this help?

Ponder/Meditate/Pray for Peace.

Mary Oliveau { hugs }

you had sound before from this source? - if its HDMI and connected to a non compliant source you may find an issue...

If you push the volume button on set does it show on screen?

My guess would be the sound may be turned down on the box or tv or maybe in the TV menu the speakers may be turned off.

Does not sound (pardon the pun) like a circuit repair but like an error.

Check all audio settings or options first in the set and then the box.

Step 1: Check that TV or Stereo is not muted

Make sure that your TV or Stereo has not beed muted and that the volume is turned up loud enough to hear.

Step 2: Reset Receiver

If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.

Please note: It may take up to 5 minutes for the reset process to be completed.

Step 3: Check Receiver-to-TV Configuration

Check that the wiring between your DISH receiver and your TV is configured properly.

Step 4: Secure Receiver-to-TV Connections

Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.

Press the volume button. hope this helps..

Sometimess it is the dish receiver have you tried rebooting the dish receiver, hold down the power button on the dish receiver until the picture goes away then turn the button aloose then don't mess with it until the receiver reboots, then see if your audio returns.

On your remote you should have a mute button. Or some will cancel mute when you press volume up or down. Make sure you are using the TV remote and not the cable or dish remote.