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DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder Questions & Answers
Turn of the sleep mode on my Hopper
Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media department with DISH. In order to disable the Inactivity Standby mode on the Hopper and Joey system, press 'Menu' on the remote, select 'Settings', then 'Diagnostics' and last, 'Updates'. From the Update Screen select Disable and be sure to select 'Save'. If you have additional questions feel free to reach me at:
[email protected] EscobarSocial Media RepresentativeDISH L.L.C
How do you keep the reciever from Overheating
The VIP722 always runs hot. A build up of dust can restrict air flow and cause overheating. When I had the VIP722, I had a small USB powered fan at the left-rear corner of the box to force cooling. I switched to a Hopper 3 and found the external cooling was not necessary. Hopper 3 has 16 tuners, so you never have conflicts.
Hopper & Joey
Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media Department with DISH. In order to disable the Inactivity Standby on your receiver you will need to press Menu on your remote, select Diagnostics, and then Updates. In the Updates screen select Disable and then Save. This will resolve the issue. Feel free to reach me at:
[email protected] with any questions.
Kimberly Escobar
Social Media Representative
DISH L.L.C
I have a ViP722 DTV. I bought a new 52 inch sanyo
I've had a few battles with Dishnetwork myself anfd the only thing you can do, if you want to keep the service is, 1 Pay a 15.00 fee for them to come out or, 2 Ge them o the phone and they will take you through a diagnostics with you which should end up with them sending you a new receiver in abox that you will put your old receiver in adn return it to them. I paid the 15.00 fee because I refused to go throuh the diagnostics over the phone. I've had mine replaced at least three times. Other than having to deal with them over the phone, I like the service and I had even bigger problems with Directv. If you already have changed your frequencies and that doesn't work, the only other thing you can try is pulling the piece out at the bottom of remote under where it says "dish Networks" and turn it over. The piece does come out. I'm pretty sure they will not let you out of your contract so you will end up with additional fees if you drop the service.
How do I get out of demo mode
The DEMO mode is a setting in your TV and not your DISH receiver. For most TVs, use your TV remote, hit menu, and dig around until you see an option to reset all settings, or something phrased the same way. The TV should turn off then on, then ask you to set up your TV again. If you need more info, check your TV's owners manual.
What time does the program guide suppose to
Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to assist you. All of ur receivers are set to update nightly between 1am to 3am. The nightly updates allow the receivers to update software and the programming guide. if you need to force a download on the guide simply unplug the receiver from the wall outlet for 10 seconds and plug it back in, allow it to power back on by itself, acquire signal, and download the guide. If you have any questions or need assistance with your DISH service, feel free to reach me at:
[email protected]
Kimberly Escobar
Social Media Representative
DISH L.L.C
Erased all my recordings
Hi there! My name is Kimberly and I form part of the Social Media Dept with DISH. If you are still having a problem with your receiver or DISH service please feel free to reach me at:
[email protected]
it will be my pleasure to help you.
Kimberly Escobar
Social Media Representative
DISH L.L.C
How do i set up my wr7 remote with DIsh VIP722 DVR?
I have listed the steps below to assist with programming the
remote to your TV. If you have any other questions, let me know at
[email protected].
You can lookup codes if needed here:
http://www.mydish.com/support/apps/remot...
1.) Press and hold the clear TV button until all mode lights light up.
2.) Release and TV light will be blinking.
3.) Enter code and press #. The TV button should flash 3 times.
4.) Try functions (Volume, Power, etc..) and see if it is working.
5.) If no function, repeat steps 1-4 with another code.
Kimberly. EscobarSocial Media RepresentativeDISH L.L.C
Dish satellite diplexer issue
Partial solution: I have had rabbit ears sitting on my roof, somewhat tied in with my dish, for close to two years. It's just a matter of running a coax out.
Dish remote 2 will not work all it does is turn on tv that's all.
Hello, Frances.I can definitely provide some steps for you, and assist in getting this taken care of. I have listed the steps below to program the remote to your receiver. Make sure there are fresh batteries in the remote. Then take the TV2 remote to the main TV, and access the System Information screen.From there, hold down the SAT button until all mode lights light up. Enter a number between 1 and 15 using the number pad on the remote. Press the pound (#) button. Once the SAT button blinks three times, press record. Test the remote and see if it works. If it's still having problems, let me know here!Tommy FaustDISH Social Media Representative
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