How to drop the front wheels on the refrigerator

Make sure that the refrigerator's feet are not making contact with floor. If they are, they will negate the rollers!
They screw in to recede.

There are many reasons, perhaps yours is one of these.
1) The carpet/bare floor selector.
This adjuster raises and lowers the front of the vacuum according to the depth of the carpet
. A thick carpet has the wheels dropped way down away from the front of the machine, a smooth floor or a very short pile carpet has the wheels up high , close to the front of the machine.
Having the selector set wrong can cause this problem.
2) Check to see if the front wheels are rolling freely.
If one or both are clogged with hair, carpet strands, string, etc., the vacuum can be hard to push.
God bless your efforts.

You probably need to turn the front leveling feet in so that they are higher than the wheels.

Hello Joyce;

My name is Peter. I am a retired field service technician.

You did not give me a model number so I am not sure what you have.
Remove the front bottom grill. Some grills have clips 1 on each end that you just pull to remove. Others have a screw on each end to remove.
1.) Some units have a locking bar on the outside of the front wheels. Turn this bar to lock.
2.) Some units have bars on each side with square heads. There are 2 bars on each side. One for the front wheel and one for the back wheel. You need a box wrench or ratchet. Clockwise raises the wheels and counter clockwise lowers the wheels.
3.) All units have leveling screws in the front. Turn the jack screws clockwise to bring them down. If you did not receive a special wrench with the unit, you will need either a pair of channel locks or another tool when the jack screws touch the floor. Turn the jack bolts 1/2 to 1 full turn. This will secure the refrigerator in your desired position.
I do not recommend 3.) unless your floor is pitched and your refrigerator tends to move. The leveling jack may leave impressions in you kitchen floor. Generally, just the heavy physical weight of your unit keeps the refrigerator in place.

A refridgerator will roll forward and back you cant lock the wheels. If the floor slants that much you can take little peices of wood or carboard to place in front of the wheels so they dont roll.If you have anymore questions please comment me back so I can further assist.

At the bottom front of the refrigerator there are two feet. One on the left and one on the right. These need to be screwed down untill they touch the floor. Once they are touching the floor they should act as anchors stopping the fridge from moving

LG refergiators have floor stops that screw down to contact the floor to keep it from rolling when the doors are opened.

There is one stop on each side, In front of the front wheels.
You may need to remove the toe kick grille to see them.

Check your installation book or online @ www.lgusa.com

All refrigerators have wheels, including yours.
There are also two "leveling" screws with rubber pads next to the front rollers.

Turn them clockwise (normal screw) to raise the pads so that the refrigerator is free top move around. The levelers are probably not required, so raise them up high.
I suppose that 99% of all refrigerators have the levelers raised....

you have to raise the front by runnung the wheels down in the front with either a large screw driver ir a socket wrench the bolts are uvderneith the cover by the floor.

Hi dougisommer

I'm Harvey the Master Plumber.

Your question is: The door springs seem fine but when we open the door and wheel out the lower dish rack, the door drops further and the rack rolls down to the floor. Reading other postings, it seems like a good name for this is a broken "door catcher." How can I fix this?

You may need a sevice tech for this. The 'door catchers' on the sides of the unit can only be accessed after removing. Not a job for the inexperienced.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber