Lexmark X2500 All-In-One Printer Logo
Posted on Apr 20, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Paper jam on Lexmark X2500. Have tried numerous solutions

Cannot stop the paper from jamming. Have tried numerous solutions??

  • pkremer May 11, 2010

    Lexmark 2500

    How do you open the access panel.

    Found three screws in back

    two clips under retractable paper tray/catcher

    looks like it should open upwards but is sescured by something unseen.


×

1 Answer

Anand Kumar

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 2,035 Answers
  • Posted on Apr 25, 2009
Anand Kumar
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Mar 09, 2008
Answers
2035
Questions
3
Helped
852332
Points
5335

Please try this step if it still fails then its the problem with hardware of printer,

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Keeps saying paper jam

yo a paper jam is funny. you must not be afraid to try things. this is what you have to do: open all doors of your printer and look for the jammed paper, even look for tonned pieces of paper
0helpful
1answer

Hi, my paper has jammed inside the printer and i am unable to pull it out

Hi,

Please check this article which gives you a detailed information of how to get the paper jam cleared.

http://www.lexmark.com/publications/pdfs/lexmarkc720/eng/jams.pdf

Thanks
0helpful
1answer

I am having problems with printer paper not loading correctly and its causing a paper jam when i attempt to print

Try wiping the rollers with alcohol. I find if they are too dirty, they make the printer return a paper jam error.
0helpful
1answer

Paper keeps jamming. seems tp be pulling to one side slightly.

Usually that is a sign of an object in between the rollers.
Check for paper or other foreign body. It will be located on the side that dragged.

Good Luck!

Tinteiros (Ebay)
0helpful
1answer

My x2500 printer states "PAPER JAM"; there is no paper jam

Hello there:
i have the same printer with the same thing too but i sent mine in and come to find out that the paper carrier carrage is worn out and needed to be replaced it would cost about 70 dollars to get it fixed hope that this helps some
best regards mike
0helpful
1answer

My printer will not completely roll paper through the printer

Maybe the cartridges are in slightly crooked. Take them out and put them back in. Make sure there is no paper or any other obstruction around there and try again. :)
0helpful
1answer
0helpful
1answer

Printer always jams

check your toner cartridge and also u need to service the printer fuser aseembly.also change roller.or taplon tape.
thats all
also see there is not any paper jam in parts.
0helpful
1answer

Printer jams

I has a problem like this too. What I did is I checked the paper feeder by putting my hand in it (while turned off) and I found a ballpen cap.
Not finding what you are looking for?

573 views

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...