Voicemail indicator not happening when a message is left

Hi,

You can try reset your phone, Turn off the phone, remove the AC adapter, press and hold the page/call button that is on the phone and plug back your Ac adapter, see if this fix the problem.

What's answering the calls, is it the Panasonic system or the central office? When you figure that out, and it's locally, then post back with the model number of your phone sytsem cabinet and whether you dial 107 or 115 ot get into voice mail, or the message is left in the central office.

Carl

If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s theat left the message left multiple messages. in that case repeat the procedure til all messages are canceled

That system does support voicemail, but they havent made the voicemail for about 15 years. The only voicemail that will work on it is "Voysys"

try rebooting the voicemail

When you press the voicemail button on your phone it is retrieving messages stored internally in your phone. Verizons Voicemail is a seperate entity where the message reside on the server. If you do not want to use the Verizon Voicemail, simply call the business office and ask them to remove voicemail completely from the account. That way your phones internal answerming machine whille then catch all the voicemails and you can go back to using your voicemail button to listen to them. Hope that helps you and everyone else out.

Tony T.

Could you please post the type of phone system or the type of phone you are using and I'll try to help. When you have a message light but the voicemail says you have no messages it usually means someone in the office set the lamp, not the voicemail system.

It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

You need to talk to the system administrator. They control the Voicemail.