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Posted on Apr 10, 2009
Answered by a Fixya Expert

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Need to open a Sentry keyless combination safe

I cannot remember the combination for my Sentry safe - which has no key. Is there some way to figure it out without calling a locksmith?

1 Answer

xenophanes

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  • Expert 42 Answers
  • Posted on May 20, 2009
xenophanes
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Joined: May 09, 2009
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First, has the factory combination been changed? Sentry has the code for the factory combination that they can supply you.

If the factory combination has been changed to something else, then Sentry won't have it.

In that case you need to ask Sentry for a 'reset' code combination. There is (at least) one back door to your safe -- a reset code.

The reset code will not tell you what your combination is, it will simply reset the combination to the factory combination.

You can take it from there.

Now, this isn't as hard as it may sound. There is an actual department that handles this at Sentry because you aren't the only one that cannot open his safe.

They'll want some proof of ownership, some $$ for the service, the safe serial number, and probably a notarized form claiming that the safe is yours.

Get 'hold of Sentry on the web and the rest is just process.

BTW -- this is exactly what the locksmith would do.

5 Related Answers

Anonymous

  • 9 Answers
  • Posted on Feb 08, 2008

SOURCE: Forgot Digital Combination of Sentry Safe Model #SO500

https://www.sentrysafe.com/customerCare/retrieveCombination.aspx


They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.

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Anonymous

  • 1 Answer
  • Posted on Feb 18, 2009

SOURCE: cant remember combination

Have you contacted Sentry Customer Services? They should be able to retrieve the factory combination for you.

Anonymous

  • 1 Answer
  • Posted on Sep 13, 2008

SOURCE: sentry 3100 safe_i remember combination but do not remember which way to turn

go around 3 times to the left
stop at the 1st number
go to the left one full time and pass the # but stop at the 2nd #
go to the right and stop at the 3rd # the 1st time you come to it

I just bought one last night

Anonymous

  • 1 Answer
  • Posted on Mar 15, 2009

SOURCE: know combination, but cannot open sentry safe 1250

Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!

ginko

Ginko

  • 19396 Answers
  • Posted on Apr 27, 2009

SOURCE: can't open combo/key sentry safe.

You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

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