Locks & Locksmithing - Recent Questions, Troubleshooting & Support


NOTE: The safe needs to be upright and right side up or the locking mechanism
won’t work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad –159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter “B” on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell sales@safewellsafe.com
\
Good luck

Locks &... | Answered on Jan 13, 2020


Perhaps you were given the wrong key when you purchased the lock, it happens sometimes.

If the lock is new take it back to where you got it from.
Have it replace with another one, check that the key works before you leave.

If not new a visit to a locksmith is the best bet.


Regards
Geoff

Schlage Locks &... | Answered on Jan 07, 2020


There are two Philips head screws that hold the inside cover in place; a manual screwdriver is better than a power one. The screws are positioned close to the 12 and 6 o'clock (12-hour clock) positions around the lever handle. Thus the top screw is below the manual lock; there may be a cover partially hiding the fastener. The manual for the FE595 is available from Schlage here: https://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf . Make sure to look at the picture for your lock since the manual covers at least three models of keypad locks. A better picture may be in the installation guide here: https://images.homedepot-static.com/catalog/pdfimages/cf/cfae64fe-e7be-4146-bc26-4803ec302d5e.pdf .

Try carefully running a utility knife or other thin blade between the inside cover and the rest of the lock housing on the door. You may have some dirt sealing the two sections of plastic together.

I hope this helps.

Cindy Wells

Schlage Locks &... | Answered on Jan 04, 2020


Put the safe on your lap and bounce it on your knees and keep tying to turn the knob I had it opened in less then 10 seconds! And the batteries were dead this really does work.

Safe... | Answered on Dec 29, 2019


hi : about the stockwell safe ex200----- 2535-EA

if the safe still has charged batteries you can deactivate any sceurity code by access through a small hole on the rear of the safe, if you can get to the rear area of the safe.. You need a long screwdriver to reach to the inside of the front of the door . Their is a reset button on the inside of the door in the lower right corner area( "B" button) on the end - not on the flat face surface of the door but on the vertical face( hing plate). You'll have to feel around and push the screwdriver sideways to push the button in.it will beep . YAHOO- YUH DID IT !!!. Then you can reset your own code.if you need further instructions call me . icq. 33819110 or echarron1@cogeco.ca

Locks &... | Answered on Dec 16, 2019


I read this elsewhere. it's worth a try...
"I had the same problem, batteries dead and i could not find the keys. I read on the internet that if you get a hairdryer, and heat up the front of the safe where the keypad is and where the spare key goes in this will work, i thought anything is worth a try. So i held the hairdryer there for a bout 15 mins and what happens is the heat slowly boosts the battery life, enabling you to open the safe. You will notice that you start to get a beep noise from the key pad. even though i was getting a beep from the pad it didnt open straight away but after about 10 mins i retried the code and it worked. Make sure you replace the batteries immediately before closing the safe again "

Locks &... | Answered on Dec 16, 2019


there should be an access code maybe on the back of the device, if you have mounted it, remove it and inspect the back of it for code also check for code anywhere inside the the advertisement from package. if you bought it from a neighbor and it was opened, give it back,,,nice try

Locks &... | Answered on Dec 05, 2019

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