Konica Minolta magicolor 5430 DL Laser Printer Logo
Anonymous Posted on Mar 20, 2009

Konica Minolta paper mismatch problem

I have a minolta colour laser in our staff room, it has been working absolutely fine, but it now displays a "paper mismatch" error, i have tried all the logical things but as yet can not sort this problem out, i would be gratefull for any advice you could offer.
thanks
Aaron Stone.

  • Anonymous Mar 30, 2009

    thanks for that, i tried it and they were different however the paper size in the printer tray is "executive" which is half the size of a4, i cant seem to change the paper size on the printer at all, any chance you know how??

    thanks


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  • Posted on Mar 27, 2009
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Make sure that you specify the same paper size in the print dialogue window - i.e., in MSWord go file - print - properties - and make sure paper size in the dialogue box matches media type in printer tray

  • JOP MCCOURT
    JOP MCCOURT May 27, 2016

    Tried that but it does not fix the problem. Everything matches. Any other suggestions?

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