I have a Kenmore Elite Oasis washer model # 110.27052600. A portion of a bed sheet is trapped under the base of the agitator. This is not a case of something (drawstring) trapped under the agitator fins, which is a common problem with this machine.
II cannot pull the bed sheet free. It feels as though it might be caught on or wrapped around something underneath the agitator base. I attempted to pull the agitator base up but it won't budge. I removed the back access panel only to find that the basket is an enclosed unit, so I did not go any further. Any ideas?
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