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LORA Posted on Mar 12, 2013
Answered by a Fixya Expert

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SE ERROR I have a SAMSUNG OVER THE RANGE MICROWAVE - MODEL #SMH9151B. The microwave is 3 years old, can the membrane keypad be replaced or does the entire control panel frame needs to be replace? Thank you

1 Answer

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  • Microwave Ovens Master 1,010 Answers
  • Posted on Mar 13, 2013
Anonymous
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5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Apr 20, 2008

SOURCE: How do i replace the keypad of GE Profile over the range microwave

We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting. It will help you test the keypad with your meter.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If you'd rather have us fix it for you, we do that for $39.95 plus parts.

DISCONNECTING THE KEYPAD

1. Be sure the oven is disconnected from the power line while you are taking it apart.

2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board.

3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector.

4. Then the keypad strip will lift out. Clean both sides of the end of the strip with alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip. (A pencil eraser is better and safer).

5. Put the keypad strip back in, making sure both sides are down fully.

6. While holding the strip down, push the connector back down to lock it.

7. Try the keys again with the door closed.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

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tiway1

Tim martin

  • 100 Answers
  • Posted on Sep 06, 2008

SOURCE: Samsung microwave auto starting

Please provide the model number of the microwave, and we'll be able to supply the part info. (Some Samsung models with this problem were part of a huge recall).

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Sep 27, 2008

SOURCE: GE Microwave Keypad or Control Panel

If some pads on the keypad are not working, then you have a failed keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.

The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.

I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.

The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

b4f2c5a.jpg

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 26, 2011

SOURCE: SE error on Samsung SMH9151B.

"SE" error means you have a shorted membrane keypad.

The full model number from the tag on the oven should be one of these:

SMH9151B/XAA (service manual)
SMH9151B/XAC (service manual)
SMH9151BE/XAA (service manual)

I've included the service manual link for each one for your convenience. They'll help you with disassembly and in getting part numbers.

You can order parts by entering part numbers or your full model number from the tag on the oven here.

There are three ways you can fix this, with the last probably being the best:

1. Replace the membrane keypad ("switch membrane"). The cheapest way but the hardest. If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved. It's here.

2. Replace the control panel frame assembly ("assy control panel"), which comes with a new keypad on it already. Pretty easy, not expensive.

3. Replace the entire controller ("assy control box"). Very easy, and usually not much more than option 2.

No matter which option you prefer, at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Jun 12, 2011

SOURCE: I have a 2 year

I will never buy another GE product because of this microwave they should have been recalled

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Related Questions:

0helpful
1answer

Samsung Microwave model SMH9151B has a code 5E what do I have to doto get to run again?

The SE error code indicates that you have a stuck key on the control keypad or a failed electronic control board. A technician will need to diagnose and repair this type of failure. Microwaves are inherently dangerous to service
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Mod SMH1816S Shows SE error only 2 yrs old How to fix

Unless there is grease, moisture, or some other foreign material deposits on your control circuit board, "SE" means you have a shorted membrane keypad.

For the official repair information as per the Samsung bulletin, see http://www.microwavecontrol.com/samsung_se_error.htm

See my profile picture if you need more help.
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Display show SE from samsung microwave range hood

The keypad has a short in the membrane, which means the keypad control board will probably need to be replaced.
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Samsung microwave child error/ turnd power off now se appears in window and does nothn when push buttons

SE indicates a short in the keypad membrane, the keypad control board will need to be replaced, a costly venture.
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Child error appeard/ turnd power off now se appears how to start again

SE is a error code, the problem is with the keypad control board, there is a short in the membrane of the keypad.
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The display panel readout has a 5E or possibly a SE on the dislplay constantly

SE error means you have a shorted membrane keypad.

You have a shorting membrane keypad. If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

We would need the model number in order to provide you with free assistance.

It will be one of these:

SMH9151B
SMH9151B/XAA
SMH9151B/XAC
SMH9151BE
SMH9151BE/XAA
SMH9151S
SMH9151S/XAA
SMH9151ST
SMH9151ST/XAA
SMH9151ST/XAC
SMH9151STE
SMH9151STE/XAA
SMH9151W
SMH9151W/XAA
SMH9151W/XAC

It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.

Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions, or you may contact us here for this free assistance.

In some cases, it is a simple do it yourself repair.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Sansumg mircowave.SE in display, how do I fix microwave 1 1/2 yrs old..

"SE" on a Samsung microwave means you have a shorting membrane keypad.

Depending on that all0-important model number, the fix may range from an inexpensive but difficult replacement of the membrane keypad to a easy but still affordable replacement of the control box.

People with average do it yourself skills can handle these tasks if they follow the simple safety rules.

Since FixYa does not notify us of follow-ups on our clarification requests, feel free to contact me directly with your full model number and suffix, (like XAA, etc. if any).

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
2helpful
2answers

SE error on Samsung SMH9151B. Where so I find the assembly part to order?

"SE" error means you have a shorted membrane keypad.

The full model number from the tag on the oven should be one of these:

SMH9151B/XAA (service manual)
SMH9151B/XAC (service manual)
SMH9151BE/XAA (service manual)

I've included the service manual link for each one for your convenience. They'll help you with disassembly and in getting part numbers.

You can order parts by entering part numbers or your full model number from the tag on the oven here.

There are three ways you can fix this, with the last probably being the best:

1. Replace the membrane keypad ("switch membrane"). The cheapest way but the hardest. If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved. It's here.

2. Replace the control panel frame assembly ("assy control panel"), which comes with a new keypad on it already. Pretty easy, not expensive.

3. Replace the entire controller ("assy control box"). Very easy, and usually not much more than option 2.

No matter which option you prefer, at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
36helpful
1answer

Error code SE on Maytag Microwave

The error code SE stands for " Systems Error " which indicates there is a short in the keypad membrane causing the system to lock up. The only option is to have the keypad replaced for normal operation.
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Microwave keypad does not respond and screen reads SE

"SE" error means you have a shorted membrane keypad.

The exact part you need will depend on the model number, which will be one of these:

SMH9151B SMH9151B/XAA SMH9151B/XAC SMH9151BE SMH9151BE/XAA SMH9151S SMH9151S/XAA SMH9151ST SMH9151ST/XAA SMH9151ST/XAC SMH9151STE SMH9151STE/XAA SMH9151W SMH9151W/XAA SMH9151W/XAC SMH9151WE SMH9151WE/XAA.

On some models, you can just order a new membrane keypad and replace it. It's cheap, but a lot of work.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved. It's here.

On other models,
the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job, but it costs more.

Feel free to contact me directly (and please remind me of your full model number) for more information & help and a free estimate for us to do it for you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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