I put vegetables in the microwave oven and the noise from the microwave/convection oven sounded much louder than usual and there was a burning smell when I opened the door. Of course I immediately stopped and I am wondering if it's something that can be repaired. New models cost over a thousand dollars and I love this oven!
It is a GE JEB1095 Profile Performance microwave/convection oven
The light operates and it still runs, but since I am worried that it is the motor, I will not use it.
Thank you so much!
Assuming your inside light and turntable come on when you try to microwave, with the symptoms you
have, I would most strongly suspect a shorted high voltage rectifier
diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.
If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
GE Customer Service is here.
Otherwise, the diode is a fairly
cheap fix, and the mag will cost more.
If you or someone you
know
decide to look into it, we have critical safety information and
disassembly information at our site, and our link is at our listing here on FixYa.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can usually find
helpful exploded view diagrams and order parts by entering your full
model number here.
Here are some links you
or someone you know can use for test help, but read their safety
warnings first:
http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's
probably okay)
http://www.gallawa.com/microtech/mag_test.html
We're happy
to help you with free advice and we'd appreciate your thoughtful rating
of our answer.
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Basic Microwave Oven Troubleshooting Tips
heatman101
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Basic Microwave Oven Troubleshooting Tips
heatman101
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