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Anonymous Posted on Dec 20, 2012

Acer aspire 5536 forgotten the HDD user password

My daughter was playing on my acer aspire 5536 laptop when i turned it on in blue writeing it says enter HDD user password i tryed everything i cant remember it can anyone help

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  • Expert 47 Answers
  • Posted on Dec 20, 2012
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Assuming that after you enter the wrong three times it should generate a lockout error. At this time you can follow these steps to unlock the system:


http://pcmediks.blogspot.com/2010/11/how-to-remove-hdd-user-password-in-acer.html



Basically, once you unlock it, you should be able to boot into the BIOS and disable the HDD password. I'd say to do that first but you would need the password once you were in the BIOS to be able to disable it thus the recommendation to essentially set it to something you know first via the guide above.

3 Related Answers

Anonymous

  • 413 Answers
  • Posted on May 19, 2009

SOURCE: forgotten password

Insert OS cd in drive and start reinstalling by selecting repair mode now once all files are loaded system will reboot when you see the Installing Devices progress bar, press SHIFT + F10
this will give you access to your account also you can reset all passwords
Now restart lappy and let the system boot normally without OS cd in drive
now you will come to old screen and previously configured desktop with all intact aplication and icons on desktop and it will no more ask you for password till you set a new one

Thanks and regards

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Anonymous

  • 2559 Answers
  • Posted on Jun 03, 2009

SOURCE: forgotten password

I agree with Ekse

Anonymous

  • 3 Answers
  • Posted on Aug 24, 2009

SOURCE: i cant remember my password for bios

Try removing the BIOS battery and leave it out for at least 3 days that should erase the settings.

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This is from a factory repair and maintenance manual for Acer Aspire Laptops. It may work for you.

Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1. Make a note of the error code that is displayed with the error message.
2. Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3. Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4. Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1. Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2. Boot your system in DOS mode.
3. Execute clnpwd.exe from the boot up disk (or flash drive).
4. Press 1 or 2 to reset the required password as shown on screen.
5. A confirmation message appears when the process is successful.
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Forgot password

If you forgot the windows login password and want to recover or reset windows password, there is two methods to reset windows login password:

Methods 1: Use the password reset disk to recover the Windows password, by this methods, you need create a Windows password reset disk before you have lost or forgotten your Windows admin password.

Method 2: Using Windows Password Recovery software to recover Windows password
As an easy method to recover the forgotten Windows password, there are only four steps as follow:
Step1: Download Anmosoft Windows Password Reset V8.0( http://www.resetwindowspassword.com
)and install it.
Step2: Burn the ISO image file onto a blank CD/DVD or USB.
Step3: Boot up your Windows PC by the bootable burned CD/DVD or USB in minutes.
Step4: Remove the forgotten Windows password on the operation interface and logon PC without password.

5_2_2012_1_27_26_am.jpg
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the only solution is for you to call the acer tech support and they can generate a password for you to gain access to your hard drive and bios.
visit: http://www.acerpanam.com/synapse/forms/webpage.cfm?siteid=7117&areaid=2&website=AcerPanAm.com
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