Maytag MAH6700AWW Neptune Front-Load Washer Logo
Posted on Jan 12, 2009

Water leaks from softner dispenser

It appears that during the wash cycle, water overflows from the softner dispenser and leak out the front door.

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  • Posted on Apr 07, 2013
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I set up a video to tape my machine and saw not a little spray but a steady flow of water coming out at the bottom of the soap tray. After removing the soap tray and taping a piece of plastic over the opening, I noticed that the spray of water which rinses out the soap tray was spraying on the plastic pretty hard and reasonably high. That is because the first set of holes have a little deflector on them directing the spray to the front (I guess to make sure the soap tray is rinsed out). I got a sharp chisel and carefully knocked the deflectors off. Now it sprays down and not out toward the front of the soap tray. I suspect that the nozzles were getting clogged (maybe from calcium) and shoot the water higher than it was supposed to.

No leaking yet.

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  • Posted on Jan 17, 2009
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I had same thing with MtgNeptune frnt loader. Manual sed may be a kink in the front drain hose, caused by sudden burst in water pressure. Not in my case. A service call and $90 laterwasn't fixed. I pulled the soap tray and found rinse water wasn't going down the well as fast as it was filling, causing water to spill down front, and around the door. I turned down the water pressure 2 days ago and 9 loads later- no problem! It may take a few minutes longer to fill, but far less work than mopping after each load or hitting 'pause' and 'start' while waiting for the the water level to go down. We're on a well and ocassionally have change in water pressure. I don't know if this was the problem, but it was definately my solution! I turned the intake vavles at the wall to 1/2 pressure. Floor is staying dry and the drain tray beneath is also dry ($12.00 Menards). I hope this helps.

  • Anonymous Mar 10, 2011

    by lowering the water pressure you may damage the inlet valves, you may have a clogged sprayer or check the hose that feeds into the main tub from the dispensor may have a clogged sock or garment that can also cause this issue or the dispensor sprayer holes are clogged.

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Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
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Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
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  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

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