Audio problem with HP laptop Pavilion DV9500

The HP Pavilion dv9500 is one of the Pavilion dv9000 series of Notebook PC's.

This is the problem, and the possible solution,

http://www.youtube.com/watch?v=bnkQNmKauEc

(TIP: I would use a Heat Gun instead of a torch)

I'm not sure I understood correclty, but it sounds like you're listening to something on the web. If this is the case, than it mens that the connection is to slow and is interrupted. I would like to request you to listen to audio files on your computer, let's say any MP3 music file, and open it with the Windows Media Player installed on your computer. If it works fine, than there's nothing wrong with the computer.

you can check out the audio settings i.e equalizer settings of your media player.

Go to the hp website download the latest drivers, un-install the present one and reboot the computer .Windows will on reboot find new hardware and prompt you for the drivers for the sound card.
Good luck

Windows Media Player cannot play several files in the playlist. This might be caused by one or more problems.
To find information about the specific problems, click the Now Playing tab, and then click the blue or red icon next to each file in the List pane.
In some cases, you might encounter this error message if there is a problem with your sound device, such as a sound card or sound controller. For example:

• Your sound device requires an updated driver. To determine if an updated driver is available, see Windows Update or see the sound device manufacturer's Web site.
  
• Your sound device is not functioning properly. To troubleshoot the problem, see Windows Help and Support or refer to your sound device's documentation.
  
• You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again
  

you may need to clean the lens of drive with a wet tissu paper, otherwise the drive might gone out of order, need replacement.

make sure you got the right drivers for your unit... specially if your using operating systems that exactly supports that drivers you 've loaded with...

Go to HP's website and search the model number of your PC. You will see options for downloading the drivers for it.

Have you try installing the driver for your pc?

the sound driver and the
DVD software need to be installed

I think the problem is in your Headphone jack.


Hope this helps.