Samsung SMH9187 Microwave Oven Logo
Anonymous Posted on Aug 15, 2012

Samsung Microwave SMH9187 error message (?) 5E

Cannot find instructions on how to remove the key pad for recommended repair. All other efforts - unplugging, cleaning, child safety release, etc., have been tried.

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  • Posted on Feb 03, 2013
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You can do this without removing unit from wall. First unplug unit. Next remove the two screws on the top of the unit closest to the front. These screws simply keep the up facing vent in place. Next slide the vent to the left (plastic latches on bottom hold in place) to allow vent to be removed. You should now see a single screw above the control panel. Remove it then open the microwave door. Gently slide the control panel up which will disengage the plastic latches on the panel sides. Suggest if you are going to remove the controller and replace take a picture before removing it so you know exactly how to reconnect all the wires.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Oct 10, 2009

SOURCE: 5E error message

"SE" means you have a shorting membrane keypad.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

On most Samsung models, your best bet is to buy a whole new control box and replace it.

This is
a simple do-it-yourself job.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you do not find information about your model or you need more help, note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

So please post a
NEW question, and please include your brand name and the full model number from the tag in or on the unit

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Anonymous

  • 4323 Answers
  • Posted on Jan 21, 2011

SOURCE: I have a samsung over

Hi

SE error code means shorted key and is displayed when either a key is shorted or the key pad has gone bad. Usually replacing the keypad solves the issue however, before doing this you can also try to leave it unplug for 15 minutes. If the issue returns then the keypad should be replaced. Hope this helps...please post back for further assistance.

Daniel

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 23, 2010

SOURCE: SMH9187 samsung microwave need to replace door.

The full service manual is online here.

Once you get part numbers, the best supplier is here.

You can usually get individual parts for the door.

I don't recommend removing or replacing the door unless it's really necessary, because it the hinges aren't mounted back exactly as they were, the oven can leak.

Such leakage can pose a risk of arcing or fire.

Let us know if we can help further.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 10, 2011

SOURCE: Recently purchased this microwave (4-5 months ago)

"SE" means you have a shorted membrane keypad. It's not uncommon for it to be intermittent or partially operable.

Since it's under warranty, I would contact Samsung for a free fix. See your owner's manual.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Jul 14, 2011

SOURCE: where is the fuse located on the samsung smh9187

There are 2 screws on top that release the top vent. Under this is a single screw that releases the front control panel. Behind the control panel are 2 fuses. Mine are 20 amp. I'm heading to radioshack now to replace the one that is blown. Lowes has them but I have found Radioshack to be a little cheaper. Lowes use to, but they found they can charge 5 times what they are worth.

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-se- is displayed on the screen, what does it mean?

Usually means "Sensor error". The problem is usually associated with the circuit board for your touch pad on the front of microwave. More than likely a bad contact/connection on one of the plugs in the back of that panel.
Just type the following in your search engine and the video explains it all. "samsung microwave se (5e) error fix". Hope this is your fix and that you are OK with taking it apart. MAKE SURE ALL POWER IS REMOVED BEFORE GETTING IN THERE!! good luck!
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SMH9151W--se ERROR MESSAGE-HOW TO FIX

The 5E error indicates a problem with the key pad. The microwave computer believes there is a short between the key pad and the central board. You may be able to temporarily reset the error by unplugging the microwave for at least 30 seconds. (In some cases, tripping your circuit breaker may be an easier way to disconnect the power to an over the range microwave.)

Some people have been able to solve the code by cleaning the contacts in the wiring harness. The recommended solution is to replace the assembly control panel (switch membrane, window and control panel). See http://www.searspartsdirect.com/samsung-microwave-parts/model-SMH9151WXAA0000/1482/0123370/50041332/00004.html for a parts diagram and some prices.

Since microwaves have capacitors that store significant amounts of energy, you may want a professional to take apart the microwave and do the repair.

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Why samsung smh9187w door will not latch

Had the same problem on my Samsung SMH9187. The two latches are cheap plastic. After watching a video on U tube on how to get the door apart, I fixed it with a paper clip and ordered the parts online (two years later I still have the paper clip holding the plastic latch in place). Look for the SE error to happen next, its not made very good.
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5E (SE) error showing on my samsung C106FL micowave oven (2 years old). None of the other keypad buttons are working. I unplugged the oven & re-plugged next morning but still saem result. Pls help.

The "SE" error indicates a shorted membrane keypad.

You can find support from Samsung in India here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
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SMH9187 samsung microwave need to replace door. How do I do it?

The full service manual is online here.

Once you get part numbers, the best supplier is here.

You can usually get individual parts for the door.

I don't recommend removing or replacing the door unless it's really necessary, because it the hinges aren't mounted back exactly as they were, the oven can leak.

Such leakage can pose a risk of arcing or fire.

Let us know if we can help further.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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