GE JES1344SK Microwave Oven Logo
Posted on Dec 16, 2008
Answered by a Fixya Expert

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GE JES1344SK01 countertop microwave, no power

My GE JES1344SK01 countertop microwave, suddenly went dead. I have checked the outlet and power cable and they seem fine. Is there an internal fuse to the unit, or am I looking at having to purchase a new unit.

  • brian_stith Dec 19, 2008

    The help I received was great. I unscrew the bottom, reached in above the fan, pulled out he fuse, and sure enough it was a blown fuse. I spent $1.00 instead $149.00...THANK YOU!!

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1 Answer

William Miller

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  • GE Master 9,179 Answers
  • Posted on Dec 17, 2008
William Miller
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A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

If the cavity thermostat needs to be checked or replaced you'll need to pull the oven from the wall, in which case you can download GE owner's manuals and installation instructions here.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

There should be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

You can usually find helpful exploded view diagrams by entering your full model number here. Once you have the part numbers, though, I would suggest ordering parts here at a much lower cost.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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YOUR SAFETY IS PARRAMOUNT!

Attempt this only if you are competent.

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