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If the ice machine runs for a while and then gives a water error despite the water pump working and there being plenty of water, it's possible that there's an issue with the water level sensor or control board. It may be necessary to have a professional technician diagnose and repair the machine.
It shouldn't make any loud noises at all. Most likely it's a water pump related problem. Most pumps make loud noises when they are lose from their base due to a broken clip or untighten screw. It could also be caused by a faulty pump. Either way, if you just bought it and have the receipt, return it and have them give you another one.
Check the rubber mounts under the compressor and look for any lines touching the sides of the cabinet. The gurgling and clunking are often normal. good luck. Roger
float switch is stuck in the "down" position. The unit goes thru a fill cycle and after 1 minute, the board "Looks" at the float swith to "see" if the sump is full. If float is stuck down, it tells the board that the unit does not have enough water and stays in the fill cycle. The compressor will not come on as long as the machine "thinks" there is not enough water. let me know if I can help further
I would not change the pump. If it runs for 3-5 minutes and stops, it has to be a control. The control board runs the freeze cycle for the first 5 minutes. This prevent "Short Cycling" of the freeze cycle. The board looks at the float after the first 5 minutes for the proper water level but should not effect the pump. If the pump does not run in the wash mode, check out the "Power/ Wash" switch. I would start there before I go spending hundreds on pump motor or control board. You may be able to get by on a $20 fix! Do this and get back to me. We will get it going.
Very common to get a peice of plastic from the cube guide stuck in the impellar of the pump. Pull hoses off, look inside white housing on the pump, you may find a peice of plastic in there. Or is ou have broken slates in the cube guide from time to time smaller peices of ice will get in there. then the sound comes and goes. Of course it could actually just be the pump. :)
Always attempt to have Hoshizaki pumps rebuilt when possible. The parts are cheap compared to buying a new pump. Check ebay from time to time I have just started tearing units down and selling the used parts, that are still functional. Sold that pump for $75 last week
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