Hi all
i was hearing radio and suddenly the player went off. thinking it was the battery it tried to charge it using usb but the computer wanst recognising the player. i did reset and now when i try to turn the player on it gets stuck in the CREATIVE image not entering the menu. when i do reste it goes off. when i plug it to the computer it gets to the creative image. dont know what to do
SOURCE: Creative Labs ZEN V Plus MP3
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
SOURCE: i have creative zen stone plus 2 gb mp3 player
which Operating system are you using...>/??
have you installed the software provided by your mp3 player..??
SOURCE: Creative Nomad Jukebox zen xtra says Firmware problem
Hi and welcome to FixYa,
It would appear that the fix requires a Windows machine. Solution then would be two fold:
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.
Your
Creative Zen Nomad Xtra mp3 player uses a memory system similar to a
flash/thumb drive much like the hard disk of any computer. Just as a
computer on certain instances freezes/hangs, the same would happen to
your MP3. Like again the computer, the OS would need to be
re-installed. In your MP3 the OS is the firmware which has to be
reloaded/updated.
Good luck and thank you for using FixYa.
SOURCE: Creative Zen Freezes on Rebuilding
My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.
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