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Posted on Oct 31, 2008
Answered by a Fixya Expert

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Water trickles into Kenmore front load while machine is off and door is open

After finishing laundry on Sunday, I left the washing machine door open to try to prevent a recurrence of that horrible odor that sometimes permeates a load of laundry. Late Tuesday night, I traced the water leaking from the ceiling of our garage up into the second floor laundry room where I discovered the bottom of the washing machine tub was full of water and a small stream was trickling out of the open door. Water had puddled on the floor and was making its way down through the first floor ceiling. I turned the water valves off at the wall, ran the drain cycle and unplugged the machine. Now what? Any ideas on why water would be entering the machine even though the machine was off and the door was open (unlatched)? The only thing I've done differently lately is cleaning the rim under the rubber boot after running a long, hot bleach cycle without clothes in hopes of mitigating the odor problem. The washing machine is a Kenmore Elite HE 3t (110-44921-300) purchased in 2004.

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  • wyldkattz Oct 31, 2008

    Thank you for your quick response. We'll be checking the water inlet valve this weekend to see if replacing it is a DIY project for us or not. I'll let you know how it turns out (with a rating later). Thanks again for your response.



  • wyldkattz Dec 03, 2008

    That was it! Thank you very much for your excellent advice. We replaced the water inlet valve and have not had a recurrence of the leak. Once you identified the problem for us (and even gave us the part number), we were able to repair this problem ourselves. Thanks again!

  • CrazySan Dec 05, 2008

    I have the same problem... However I turned the water off to it last week and it still is leaking... Is it still the water inlet valve??

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Ron Coons

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  • Kenmore Master 2,651 Answers
  • Posted on Oct 31, 2008
Ron Coons
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Joined: Feb 21, 2008
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Sounds like a bad water inlet valve stuck open and permitting watertto enter even though not on, untill you replace the valve turn off water between uses part number 8181694

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