Avaya Definity 6402D Corded Phone Logo
Posted on Oct 20, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

We have a user with a 6402d phone and the voice mail lamp is not showing on

I have a user with a 6402d phone and the voice mail lamp is not showing on when the user have voice mails. I had remove the phone and tried with another phone and still the light does not come on on the other phone. I have ITT in and out the phone, and released the phone. Nothing seems to work. The settings in Avaya are set correctlly.

Please help,

thanks

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Expert 43 Answers
  • Posted on Jan 07, 2010
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Dec 22, 2009
Answers
43
Questions
0
Helped
26876
Points
105

Hi
I cannot remember the exact command but i think its "clear MWI" and enter and it will reset the message waiting indicator

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

GE phone model 29581 does not seem to have instructions for resetting voice mail ...my phone just keeps ringing and won't go into voice mail

Voice Mail is not a function or feature of any telephone set,
nor does the GE 29581 phone have an Answering Machine
System that might be confused with Voice Mail.

VoiceMail is an option offered by some (not all) Telephone
Service Providers. Check with your Telephone Service
Provider to learn how to go about using theirs if it's available.
The original GE 29581 phone User's Manual is available at: http://www.manualslib.com/download/59417/Ge-29581.html

Good luck!
0helpful
1answer

How can I retrieve voice mail, I don't have the manual

To retrieve voice mail you don't need the manual. Call user's attention of you cell phone sevice provider and ask them what it the numeber you should call to get voice mail but you should remember the password. If yo don't know the password, there is no way to get your voice mail
1helpful
1answer

Need to reset nec phone

Easiest way to reset the phone is to unplug it then plug it back in. If you are talking about resetting the voicemail associated with the phone extension, that's a little more involved.If you need the voice mail reset, you need to have the voice mail administrator (typically the receptionist) go into his/her voice mail and choose the MGR option if using the display "softkeys" and follow the prompts to reset the users security code or voice mail acct. If softkeys aren't available, follow the voice prompts to "system manager" and either delete the security code or reset the extensions voice mail entirely.
0helpful
1answer

Have user's guide cant find voice mail on phon...

its usually in one of your contacts if its a new Sim card if its not there then just Google your network provider for voice mail number for example search o2 voice mail number should be easy enough for you to find
0helpful
1answer

I have a KX - T7730, how to set voice mail and to forward calls to outside number? The manual instruction is too confusing...

http://www.walterbridge.com/manuales/KXT7720-User-Guide.pdf
Get that guide, it is very straight forwards.
Setting voice mail, is only done, through the phone, not by, the phone. page 6 shows you how to log/In out. You need to do this first to be able to access the voice mail. Again, in same page, it shows you step by step via a drawing of buttons, each row of words explains another way to call forward, you just press the corresponding numbered button
1helpful
1answer

Recorded incoming voice mail message download

I called my telephone server of voice mail and they led me through process.
0helpful
1answer

Delete old voice mail - program new voice mail

You can usually access the system voice mail setup from any extension.

Press Speaker

Dial ext 200.

When asked for security code, dial *,2,# (dial it twice if there is no code).

When main greeting begins, dial 632.

Using the soft keys under the display, press MORE, then MGR, then CHBX or, follow voice prompts if non-display phone.

Follow voice prompts. Remember, 1=Yes, 2=No.
0helpful
1answer

Voice mail notification to cell phone

This is a phone system phone. What you are looking for would be a feature of your voice mail that is connected to the phone system. "Handsfree Speakerphone- 3-Line Back Lit display and 24-Line Keys. Compatible with KXTDA200 and KXTDA100 Systems. " Sounds like you either have a KX-TDA200 or KX-TDA100 phone system. Usually voice mail is an optional feature and has a separate part number. You could also have voice mail service through your phone service provider (like Verizon) Do you have any user guides for your voice mail or one for your phone that covers voice mail features? If not, the first step is to find out for sure what you have for a voice mail. If you have a working message waiting light on the phone it would be an in-house voice mail connected to the system.
0helpful
3answers

Message light won't come on

The voice mail turns the message waiting light on and off. The voice mail is a separate part from your phone system. Usually this is a standard setting at default for each extension but most voice mails will allow you to turn it off. Any way you look at it, this would be a system programming issue. You will need to either pay a company to make the change or you need to know which Panasonic system (and voice mail) you have and obtain system "programming" manuals. (not user guides)
Not finding what you are looking for?

299 views

Ask a Question

Usually answered in minutes!

Top Avaya Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you an Avaya Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...