The keypad of my Profile 2.0 over the counter microwave is frozen in the clock mode

If anything other than the light comes on when you open the door, unplug it immediately. Can you supply the model number and more detailed information about what's happening? For instance, you hear the transformer come on or the carousel starts turning.. Does the touch pad take input when you press buttons?
Note: if it's just the light coming on and making no sound, it could be possible it's in clock mode, waiting to have the time entered. If you press clock again, it would go to normal operating mode and work.
Please let us know.. Hope this helps.

Unplug the microwave oven for 60 seconds to reset microprocessor, hopefully this will cure the problem.

Push the microwave door tightly closed. The computer will not start cooking until the door is closed for safety reasons. Some models of microwave will give a warning on the screen if the door is open.
2

Ensure you have programmed a heat setting, entered a cooking time and pressed the "Start" button on the microwave's keypad. Check that the microwave is not set to "Defrost" mode.
3

Unplug the microwave and wait for one minute. This measure will reset the microwave's internal computer if it has frozen or scrambled. Plug the microwave back in and try again.
4

Ensure the keypad lock mode is inactive. Most microwave ovens have a lockout feature that prevents children from starting the microwave while unsupervised. Lockout mode is usually deactivated by holding down the button that bears a padlock symbol

Hello

Push the microwave door tightly closed. The computer will not start cooking until the door is closed for safety reasons. Some models of microwave will give a warning on the screen if the door is open.


Ensure you have programmed a heat setting, entered a cooking time and pressed the "Start" button on the microwave's keypad. Check that the microwave is not set to "Defrost" mode.


Unplug the microwave and wait for one minute. This measure will reset the microwave's internal computer if it has frozen or scrambled. Plug the microwave back in and try again.


Ensure the keypad lock mode is inactive. Most microwave ovens have a lockout feature that prevents children from starting the microwave while unsupervised. Lockout mode is usually deactivated by holding down the button that bears a padlock symbol (like the "Start" button in the photograph).

F3 error code indicates that the keypad for the control panel is bad or has a short. This will cause the microwave to beep continuously after the set clock message appears.
1 Unplug the power cord for the microwave from the electrical outlet. Pull the microwave out from the wall and set it on a table or the counter.
2 Find and remove the two screws from the top of the grille, on the font of the unit, with the Phillips-head screwdriver. Pull the grille off of the microwave.
3 Find and remove the screws that are used to secure the control panel to the microwave frame. Lift the control panel unit up and away from the microwave.
4 Find and remove the screw that is used to secure the green ground wire. Pull out all of the connectors and ribbon cables from the control board.
5 Apply heat from a hair dryer to the front of the control board for at least 30 seconds. Make sure the hair dryer is at the low setting. Pull up on one corner of the top membrane, then peel it off of the control board.
6 Repeat Step 5 for the other membrane that is on the control board.
7 Insert the pliable circuit of the new membrane through the opening in the control board. Remove the wax backing to expose the adhesive for the membrane. Place the membrane onto the control board.
8 Peel the wax backing off of the top membrane, then place it on the control board.
9 Place the control board back on the microwave and secure it with the screwdriver. Reattach the grille, and set the microwave back in place.
10 Plug the microwave back into the power outlet and reset the clock.

Hope this helps.

You're going to have to replace the keypad module and possible the control module (do the keypad first). You can try contacting these folks: http://www.appliancepartspros.com/search.aspx?model=jem31sa%20001%20ge%20spacemaker%20microwave
And see if they have a keypad for your unit. Depending on the age of your microwave, you may be best off replacing the whole microwave.

Pressing "timer/clock" button 4 times turns on and off demo mode.

Unplug the microwave for at least 3 minutes, then plug it back in, and BEFORE SETTING THE CLOCK, press and hold power level and start for three seconds. This should flash "demo mode off". Set the clock as normal. Enjoy!

I have this model. Press clear then press Auto/Clock. Enter in the time eg 700 then press Auto/Clock again. The time should now be set