Make sure you are using genuine Lexmark black cartridge. Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark.
Try to reinsert your black cartridge and make sure it is properly seated in the cartridge carrier. If error comes back up right after placing it in the printer, then it could be a faulty cartridge. Try to replace it with a new genuine Lexmark cartridge. If you are already using a genuine Lexmark cartridge, please contact Lexmark Technical Support Center for additional assistance.
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